Banking Operations Specialist
Johnston, RI
3 months contract
Pay rate: $21/hr W2
The Business Support Specialist provides a wide variety of support activities ensuring the operational readiness of the organization.
Primary responsibilities include:
• Following standard operating procedures
• Data entry
• Research of customer accounts
• Reporting and Analytics
Required Skills/Experience:
• Attention to detail and strong organizational/time management skills
• Strong communication skills: email and business internal
• Ability to work in a fast-paced environment managing multiple priorities and perform in a deadline driven environment
• Proficient in Microsoft Office Excel, Word
Education:
• HS diploma or equivalent
Key notes:
Credit bureau research for data on first delinquency dates
Data entry (basic adding and subtracting, no complex formulas)
Following SOPs and procedures
Internal communication via email and Teams
Providing feedback and asking questions
Skills Emphasized:
Attention to detail
Time management
Proficiency in MS Excel, Office, Teams, Outlook, and Word
Training: Comprehensive training covering SOPs, with peer quality control
Research Focus: Loan accounts and credit lines, researching payment and debit history to identify delinquencies
Preferred Background: Experience in processing repetitive tasks, attention to detail
Experience Required: 1-2 years