Banking Ops Specialist

Our client, a diversified financial services company providing banking and investing services, is seeking a Banking Ops Specialist for a 4 month contract role located in Jacksonville, FL. This role is fully onsite.

The Banking Ops Specialist II supports routine day-to-day operations of consumer and commercial banking. Under moderate supervision, this job performs administrative/ transactional banking tasks such as assisting with service transactions, supporting multi-channel inbound referrals, verifying daily proofs and processing payments that sometimes require interpretation or deviation from standard procedures.
Key Responsibilities and Duties

• Answers service and referral calls and responds to customer questions and assists with service transactions.
• Verifies that daily proofs and reconciliations are compliant with corporate accounting and control policies.
• Validates accuracy of payments, tickets and online entries.
• Provides solutions to customer, branch or bank inquiries and escalates issues as necessary.
• Considers multiple resources and records when investigating customer inquiries.
• Enters transactions into CRT/PC and balances general ledger accounts.
• Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures.
• Assists with subject matter expert project as requested.
• Handle day?to?day unclaimed property research: SOVOS research, escheatment research, due diligence, internal requests, documentation, reporting, and state follow?ups.
• State Escheatment Knowledge: Working knowledge of state escheatment laws, reporting timelines, due?diligence requirements, and remittance processes.

Educational Requirements

• High School Preferred.

Work Experience

• Minimum 2 years of relevant experience in unclaimed property, tax operations, accounting, banking, or compliance?related roles

Advanced Excel Skills

• Experience with reporting and data analysis, including functions such as VLOOKUP.

Pay Rate $20.60 - $22.60 per hour