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Banking Product Analyst II, Consumer and Small Business Products

City National Bank

New York, New York(remote)

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JOB DETAILS
SALARY
$78,970–$126,140 Per Year
JOB TYPE
Full-time
SKILLS
Analysis Skills, Bank Management, Banking Operations, Banking Services, Benchmarking, Community Support, Competitive Analysis/Strategy, Consensus Building Skills, Cross-Functional, Customer Experience, Customer Relations, Data Analysis, Dental Insurance, Detail Oriented, Documentation, Entrepreneurship, Establish Priorities, Financial Services, Health Plan, Interpersonal Skills, Loans, Maintain Compliance, Marketing, Marketing Campaign, Matrix Management, Metrics, Network Support, Presentation/Verbal Skills, Process Analysis, Process Improvement, Product Backlog, Product Development, Product Documentation, Product Lifecycle, Product Lifecycle Management, Product Management, Product Marketing, Project Tracking, Promotional Programs, Qlik, Regulatory Compliance, Regulatory Requirements, Requirements Management, Risk Analysis, Small Business, Tableau, Team Player, Time Management, Vision Plan
LOCATION
New York, New York
POSTED
22 days ago
Overview:
Banking Product Analyst II, Consumer and Small Business
 
400 Park Ave (NY) or CNB Plaza (Los Angeles, CA)

 

WHAT IS THE OPPORTUNITY?
The Product Analyst role is responsible for supporting the development and lifecycle management of banking products (e.g., deposit, loans, branch services) for U.S. consumers and small businesses. This role focuses on executing day-to-day tasks, collaborating with cross-functional teams, and contributing to product enhancements under senior guidance.

 

WHAT WILL YOU DO?
  • Maintain the product backlog, ensuring alignment with strategic goals.
  • Track key product metrics (e.g., applications, accounts opened, balances) to inform enhancement recommendations and prioritize improvements.
  • Address inquiries from Relationship Managers and collaborate with Operations to resolve client concerns.
  • Remediate issues and ensure timely solutions.
  • Conduct risk assessments and ensure compliance with regulatory requirements.
  • Maintain documentation for audits and controls.
  • Create presentations to communicate strategies, performance, and recommendations.
  • Facilitate alignment with cross-functional teams.
  • Analyze products and processes to identify improvement opportunities.
  • Implement enhancements to streamline operations and client experiences.
  • Define product requirements (e.g., BRDs) and coordinate delivery with teams.
  • Monitor progress and escalate risks
  • Provide support for marketing campaigns and promotional offers
  • Assist with product materials including marketing sheets, internal reference documents and product disclosures
  • Assist with issue remediation including client communications
  • Support competitive benchmarking analyses of banking products and offers

 

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
  • Bachelor's Degree or equivalent
  • Minimum 3 years of experience in product management, banking operations, or related field
 
Additional Qualifications
  • Subject matter knowledge of banking products including deposits, loans, payment products, bank servicers
  • Knowledge of product development lifecycle, design, and data analytics.
  • Attention to detail and process/analytic mindset.
  • Excellent interpersonal skills and communication/presentation abilities, with experience tailoring messages for diverse audiences.
  • Ability to collaborate across multiple business lines and functions.
  • Proficiency in analytical tools (e.g., QlikView, Tableau, Access).
  • Experience in a highly matrixed, complex organization.
  • Financial services experience.
  • Stakeholder management and consensus-building skills.
  • Proficiency in creating executive-level presentations and strategic documents
  • Marketing experience a plus 

WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement
 
Get a more detailed look at our Benefits and Perks.

ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
 
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About the Company

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City National Bank

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