Banking Services Operations Associate III - ACH

M&T Bank Corp

Amherst, NY

JOB DETAILS
SALARY
$18.68–$31.14 Per Hour
SKILLS
Attorney, Banking Operations, Banking Services, Communication Skills, Electronic Data Interchange (EDI), External Audit, Government, Industry-Specific Software, Internal Audit, Presentation/Verbal Skills, Regulations, Retail, Returns Processing, Risk, Risk Analysis, Spreadsheets, Time Management, Word Processing, Writing Skills
LOCATION
Amherst, NY
POSTED
5 days ago

Overview:

Processes and balances incoming and outgoing Automated Clearinghouse (ACH) files. Processes ACH disputes and government reclamations in a timely and accurate manner.

Primary Responsibilities:

  • Process ACH windows for customers including origination file preparation, manual kick to system for processing, balance, and evaluation of suspends and unmatched files in a timely and accurate manner.
  • Process guidance and gather applicable approvals within 5 day guidance overlines for unresolved online transactions, deletions, reversals, and corporate reclaims in a timely and accurate manner.
  • Verify Electronic Data Interchange (EDI) for changes, additions, or deletions in Paperless Entry Processing (PEP).
  • Process and respond to government reclamations within required timeframe.
  • Complete Automatic Transfer Generator (ATG) verification and set-up.
  • Research and process late returns and Power of Attorney (POA) documents.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:

Develop and demonstrate working knowledge of ACH request processing across one business line, including retail or commercial.

Supervisory/Managerial Responsibilities:

No supervisory responsibilities.

Education and Experience Required:

  • Associate's degree, or in lieu of a degree, a minimum of 2 years' general work experience
  • Proven verbal and written communication skills

Education and Experience Preferred:

  • Familiarity with the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software.

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Amherst, New York, United States of America

About the Company

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M&T Bank Corp