Job Description
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Duties
As a member of the Banner technical team, the Senior Consultant uses advanced technical expertise, superior programming skills, and deep knowledge of customer business challenges to provide outstanding consulting and technical services to the Client Managed Services client community. This role focuses on implementing, extending, integrating, and supporting modern Client Platform and Banner solutions, including Ethos Integration, Banner Extensibility, Client Experience, Data Connect, Intelligent Processes, Forms, and Banner applications. The work ranges from software troubleshooting and break/fix support to full application development and solution implementation, spanning application development, integrations, extensibility, reporting, and technical consulting. This is a customer-facing lead position that requires strong consulting, technical leadership, and communication skills. In addition, the successful candidate will be responsible for providing project leadership, needs assessment, solution architecture, integration services, and developing strong working relationships with clients while promoting best practices across the Client technology ecosystem.
Skills
- Provide creative technical leadership to design and develop solutions that address customer business and technical challenges.
- Lead technical discussions around the implementation and adoption of Client Platform capabilities and modern Banner solutions.
- Facilitate business process review sessions and application prototyping while providing recommendations aligned with Client best practices.
- Consult with clients to prototype, refine, test, and debug applications, integrations, and platform extensions.
- Apply design and programming skills across multiple application tiers to develop, enhance, and support applications, integrations, interfaces, reports, custom APIs, and automation processes.
- Design, implement, and support integrations using Ethos Integration, Ethos Data Connect, REST APIs, GraphQL, Serverless APIs, and event-driven architecture where appropriate.
- Develop Banner Extensibility solutions that satisfy customer business requirements while following upgrade-safe best practices.
- Configure and implement Client Platform solutions including Experience, Ethos, Intelligent Processes, Forms, and related technologies.
- Provide high-quality technical consultation and support for Client Banner and Client Platform products, including Banner Extensibility, Ethos, Experience, Self-Service Banner, Data Connect, Intelligent Processes, and related solutions.
- Assist customers with extensions and enhancements that satisfy business needs beyond standard product functionality while leveraging Client Platform capabilities whenever possible.
- Drive customer adoption of innovative Client technologies and modernization initiatives.
- Troubleshoot issues across Banner modules and Client Platform services, identifying root causes and implementing effective solutions.
- Prepare technical documentation related to requirements, specifications, integrations, reporting, interfaces, extensions, and custom applications.
- Develop installation, operational, and support documentation for customer solutions.
- Implement proof-of-concepts and technical solutions that best align with customer objectives.
- Ensure customer satisfaction throughout project delivery and support engagements.
- Mentor and train less experienced consultants while reviewing technical deliverables and promoting development best practices.
- Assist with effort estimation and solution planning for customer projects and enhancements.
Numbers & Facts
| Location | Suite 500, VA |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Website | http://www.ampcus.com |
About Company
Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.
Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.
We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted" that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.
Industry: Information Technology and Services
Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI
Skills
- Application Integrationunmatched
- Application Programming Interface (API)unmatched
- Architectural Servicesunmatched
- Automationunmatched
- Best Practicesunmatched
- Business Processesunmatched
- Business Servicesunmatched
- Communication Skillsunmatched
- Computer Programmingunmatched
- Consultingunmatched
- Customer Acquisitionunmatched
- Customer Experienceunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Debugging Skillsunmatched
- Ecosystemsunmatched
- GraphQLunmatched
- Identify Issuesunmatched
- Installation Guideunmatched
- Leadershipunmatched
- Mentoringunmatched
- Needs Assessmentunmatched
- Operational Supportunmatched
- Operations Planningunmatched
- Project Planningunmatched
- Proof of Conceptunmatched
- Prototypingunmatched
- REST (Representational State Transfer)unmatched
- Root Cause Analysisunmatched
- Sales Managementunmatched
- Software Administrationunmatched
- Software Developmentunmatched
- Support Documentationunmatched
- Technical Consultingunmatched
- Technical Deliveryunmatched
- Technical Leadershipunmatched
- Technical Supportunmatched
- Technical Writingunmatched
- Technical/Engineering Designunmatched
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