Banquet Captain - 198-Courtyard by Marriott/Residence Inn Oceanside (Oceanside, CA)

Salary

$18-$21

Join the Huntington Team

Huntington Pacific Hotels LLC manages and develops Marriott- and Hilton-branded hotels with a focus on strong operations and memorable guest experiences. If you enjoy helping people, solving problems, and working with a team in a fast-paced environment, this role is a great fit.

Why Huntington

• Career growth: Learn the business from experienced leaders and build skills that transfer across hotels and departments
• Supportive culture: Work with a team that values accountability, service, and doing the right thing
• Variety and opportunity: Exposure to multiple brands, systems, and day-to-day operations
• Guest-first mindset: Be empowered to take ownership and make things right for guests

Why Huntington

• Career growth: Learn the business from experienced leaders and build skills that transfer across hotels and departments
• Supportive culture: Work with a team that values accountability, service, and doing the right thing
• Variety and opportunity: Exposure to multiple brands, systems, and day-to-day operations
• Guest-first mindset: Be empowered to take ownership and make things right for guests

Summary

The Banquet Captain is responsible primarily for supervising banquet staff in serving, setting-up, and clean-up of all banquet functions. This is a fast paced position that will involve constant customer interaction.

Essential Functions

• Directing Banquet Team Members in serving, setup, maintenance and breaking down of banquet rooms
• Supervises, guides, schedules and trains banquet team members.
• Ability to follow directions from banquet event orders
• Supports proper grooming and dress code for department personnel.
• Ensures that food handling and safety guidelines are in effect and followed.
• Ensures that proper cash control and key control programs are followed.
• Conducts interviews and influences hiring and firing decisions.
• Ability to carry large and heavy trays on a continuous basis throughout a shift.

Guest/Food Service

• Ensures that all guests are dealt with in a professional, consistent manner.
• Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to.

Revenue and Financial

• Processes gratuities and banquet charges

Miscellaneous

• Maintains a positive work atmosphere by acting and communicating in a manner so that facilitates getting along with guests, clients, co-workers, and management.
• Provides a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
• Maintains and enforces sanitation laws and safety standards with anyone entering the kitchen area.
• Inspects food and beverage outlets for proper storage, neatness, and rotation of inventory.
• Performs all other duties as directed developed, or assigned.

Knowledge and Critical Skills/Expertise

• Language Skills: Ability to read, write, and verbally communicate in English. Ability to communicate effectively and professionally with other departments, Guests, and vendors. Ability to diplomatically handle difficult situations and people.
• Technical Skills: Food preparation and service skills required. Basic computer skills including word processing, spreadsheets, and email.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form.
• Certificates, Licenses, Registrations: Food handler's permit.
• Other Skills and Abilities: Able to work with little or no supervision. Operate equipment such as, but not limited to, food service equipment and software, printers, fax machine, and copiers.
• Knowledge of A/V equipment
• Ability to work flexible hours including evenings, weekends, and holidays.

Experience

• No educational requirement.
• Hotel banquet food service experience required.
• Supervisory experience required.

Environmental Conditions

• Regularly works near moving mechanical parts
• Frequently exposed to fumes or airborne particles, and toxic or other chemicals
• The noise level in the work environment is usually loud

Physical Demands

• Seeing - Must be able to see well enough to read reports, drive, and use a computer.
• Hearing - Must be able to hear well enough to communicate on the phone and in person.
• Standing/Walking/Mobility - Must be able to stand to operate office machinery. Must be able to move between departments.
• Climbing/Stooping/Kneeling - Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
• Lifting - Must be able to lift up to 50 pounds.
• Fingering/Grasping/Feeling - Must be able to write, type, and use the phone system.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

California & Federal (FLSA) Wage/Hour Notes

• This position is Non-Exempt and eligible for overtime in accordance with federal FLSA and California wage and hour requirements.
• Meal and rest periods are provided in accordance with California requirements.
• Scheduling, timekeeping, and all hours worked must be accurately recorded; no off-the-clock work.
• Paid sick leave and other required benefits are provided in accordance with California and any applicable local ordinances.

Employment Statements

• Huntington Pacific Hotels LLC/Huntington Atlantic Hotels LLC and Huntington Hospitality Management LLC are an Equal Opportunity Employer.
• Employment is at-will (unless otherwise required by law or written agreement).
• This job description is not a contract and may be modified based on business needs.