Banquet Captain (Full-Time)
Country Inn & Suites by Radisson - Mankato, MN
Lead Memorable Events. Deliver Exceptional Guest Experiences.
The Country Inn & Suites by Radisson in Mankato is seeking a motivated and service-focused Banquet Captain to join our team. In this leadership role, you will oversee banquet and event operations from setup through tear-down while ensuring outstanding guest service, seamless event execution, and effective supervision of banquet staff.
If you thrive in a fast-paced hospitality environment, enjoy leading a team, and take pride in creating exceptional guest experiences, we'd love to meet you.
What You'll Do
- Lead banquet and event operations, including setup, service, and cleanup.
- Coordinate event execution according to Banquet Event Orders (BEOs).
- Serve as the primary point of contact for event hosts and guests during functions.
- Supervise, train, coach, and support banquet team members.
- Assign staff responsibilities and prepare event setup sheets.
- Ensure banquet rooms are properly arranged and stocked for events.
- Maintain quality presentation standards and exceptional customer service.
- Assist with audio-visual equipment setup and inventory management.
- Monitor labor, gratuity reporting, and event billing accuracy.
- Promote safety, cleanliness, and adherence to company policies.
- Support hiring, onboarding, training, and performance development of banquet associates.
Qualifications
Required:
- Previous banquet, event, restaurant, or serving experience.
- Strong customer service and communication skills.
- Ability to lead associates and provide direction during events.
- Excellent organization, multitasking, and problem-solving abilities.
- Basic computer skills and proficiency with spreadsheets.
- Ability to work independently and make sound decisions.
- Ability to work flexible schedules, including days, evenings, weekends, and holidays.
Preferred:
- Prior leadership or supervisory experience in hospitality, events, or food & beverage operations.
- Experience working with banquet event orders (BEOs).
Why Join Us?
We offer competitive compensation and a comprehensive benefits package for eligible associates, including:
- Flexible scheduling
- Competitive pay
- Bonus eligibility
- Annual performance-based wage increases
- Hotel discounts
- Paid time off
- 401(k) retirement plan
- Medical, dental, and vision benefits for eligible full-time associates
Job Details
Position: Banquet Captain
Pay: $15.00 - $16.00 per hour, based on experience
Employment Type: Part-Time
Schedule: Days, Evenings, Weekends, and Holidays as Needed
Location: Mankato, MN
Equal Opportunity Employer
Candidates offered employment must successfully complete a background check.
We participate in E-Verify and are proud to be an Equal Opportunity Employer (EOE/M/F/Vet/Disability).
Apply today and help create exceptional experiences for our guests and event clients!