Banquet Captain - Country Inn & Suites Hotel and Conference Center - Mankato

Banquet Captain (Full-Time)

Country Inn & Suites by Radisson - Mankato, MN

Lead Memorable Events. Deliver Exceptional Guest Experiences.

The Country Inn & Suites by Radisson in Mankato is seeking a motivated and service-focused Banquet Captain to join our team. In this leadership role, you will oversee banquet and event operations from setup through tear-down while ensuring outstanding guest service, seamless event execution, and effective supervision of banquet staff.

If you thrive in a fast-paced hospitality environment, enjoy leading a team, and take pride in creating exceptional guest experiences, we'd love to meet you.

What You'll Do

• Lead banquet and event operations, including setup, service, and cleanup.
• Coordinate event execution according to Banquet Event Orders (BEOs).
• Serve as the primary point of contact for event hosts and guests during functions.
• Supervise, train, coach, and support banquet team members.
• Assign staff responsibilities and prepare event setup sheets.
• Ensure banquet rooms are properly arranged and stocked for events.
• Maintain quality presentation standards and exceptional customer service.
• Assist with audio-visual equipment setup and inventory management.
• Monitor labor, gratuity reporting, and event billing accuracy.
• Promote safety, cleanliness, and adherence to company policies.
• Support hiring, onboarding, training, and performance development of banquet associates.

Qualifications

Required:

• Previous banquet, event, restaurant, or serving experience.
• Strong customer service and communication skills.
• Ability to lead associates and provide direction during events.
• Excellent organization, multitasking, and problem-solving abilities.
• Basic computer skills and proficiency with spreadsheets.
• Ability to work independently and make sound decisions.
• Ability to work flexible schedules, including days, evenings, weekends, and holidays.

Preferred:

• Prior leadership or supervisory experience in hospitality, events, or food & beverage operations.
• Experience working with banquet event orders (BEOs).

Why Join Us?

We offer competitive compensation and a comprehensive benefits package for eligible associates, including:

• Flexible scheduling
• Competitive pay
• Bonus eligibility
• Annual performance-based wage increases
• Hotel discounts
• Paid time off
• 401(k) retirement plan
• Medical, dental, and vision benefits for eligible full-time associates

Job Details

Employment Type: Part-Time
Schedule: Days, Evenings, Weekends, and Holidays as Needed
Location: Mankato, MN

Equal Opportunity Employer

Candidates offered employment must successfully complete a background check.

We participate in E-Verify and are proud to be an Equal Opportunity Employer (EOE/M/F/Vet/Disability).

Apply today and help create exceptional experiences for our guests and event clients!

Experience

• Lead/Supervisor
• Restaurant/Serving

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.