We are seeking a meticulous Banquet Captain I to supervise and manage all banquet events. This position will be responsible for managing the staff schedule, ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our guests.
To be a successful Banquet Captain I, you should have strong leadership skills and be able to successfully prioritize multiple events at a time. Ultimately, a top-notch banquet captain should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills.
Employee Benefits and Perk Package:
Responsibilities:
· Welcoming guests upon their arrival and assisting them with their seating arrangements.
· Assisting managers and organizers with planning the layout and logistics of events.
· Setting up and managing staff shifts and timetables.
· Developing and providing staff with the necessary training, including customer service and serving etiquette.
· Managing the setup and breakdown of events.
· Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
· Monitoring the inventory of supplies, equipment, and furniture.
· Tending to guests' requests, questions, and complaints with a problem-solving attitude.
· Ensuring that the venue and facilities remain neat and clean.
· Ensuring that all applicable safety regulations are communicated and adhered to.
Qualifications:
· Ability to work as part of a team and follow instructions.
· Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights.
· Excellent interpersonal, communication, and customer service skills.
· Flexibility to work shifts, including early mornings, late nights, weekends, and holidays.