Banquet Captain

Auberge Resorts

Napa, CA

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JOB DETAILS

SALARY

SKILLS

BeOS Operating System, Beverages, Communication Skills, Customer Relations, English Language, Equal Employment Opportunity (EEO), Event Management, Facebook, Food Services, Food and Beverage Industry, Genetics, Inventory Management, Leadership, LinkedIn, Maintain Compliance, Multilingual, Multitasking, Organizational Skills, People Management, Problem Solving Skills, Quality Monitoring, Regulations, Safety Compliance, Sanitation, Spanish Language, Team Player

LOCATION

Napa, CA

POSTED

Today

Company DescriptionStanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.Job DescriptionJoin our team as a Banquet Captain and become part of the Auberge Family. As part of the Auberge family, we are looking for a service-driven leader with a passion for hospitality and event execution. In this role, you will supervise and coordinate banquet functions, ensuring exceptional service and seamless event experiences while acting as the key liaison between clients, banquet staff, culinary, bar, and management to bring every Banquet Event Order (BEO) to life with excellence.Key ResponsibilitiesPlease note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:* Supervise banquet staff during events, assigning duties and ensuring proper setup, service, and breakdown of function rooms.* Ensure events are executed according to BEOs, including room setup, timelines, and guest service standards.* Communicate directly with clients during events, attend to special requests, and ensure overall guest satisfaction.* Communicate effectively with the kitchen, bar, and event management teams to ensure smooth operations.* Monitor service quality and guest satisfaction throughout the event, addressing issues promptly and professionally.* Oversee beverage consumption, ensuring accurate tracking, proper service, and adherence to alcohol service policies.* Finalize banquet checks at the end of the night and post charges to master accounts accurately.* Complete event reports after each function and distribute them to the appropriate department heads.* Train, motivate, and support banquet staff, promoting teamwork and high service standards.* Ensure compliance with health, safety, and sanitation regulations.* Assist with inventory control, equipment handling, and proper storage.Schedule Requirements:* Must be flexible with scheduling.* Availability for both AM and PM shifts.* Weekend availability is required.The starting range for this position is $35.00 This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.QualificationsRequired Qualifications* Current Food Handler's Card* RBS Training Required* Must be of minimum age to serve alcohol.Preferred Qualifications* Minimum of 2 years of previous Banquet Captain experience required.* Strong Leadership, organizational, and communication skills.* Bilingual (English/Spanish) preferred.* Knowledge of food and beverage service standards and alcohol regulations.* Ability to multitask and person well in a fast paced environment.Additional InformationAuberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.For more information: auberge.comConnect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAubergeGLE Operations LLC is an Equal Opportunity Employer, M/F/D/V. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About the Company

Auberge Resorts

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