Banquet Captain (On-Call)

WHATS IN IT FOR YOU

• Competitive salary at $20.08/hr. with discretionary performance bonuses 2x a year!
• Company-paid gaming licenses (Class A & Class B)
• Complimentary meals and covered team member parking.

WHAT YOU'LL DO

• Exemplifies Muckleshoot Casino Resort's values and sets a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Meet with all conveners at the beginning of all functions.
• Ensure the smooth, professional operation of the banquet functions.
• Promote positive guest relations and handle complaints and suggestions.
• Work closely with the kitchen to ensure food quality and presentation standards.
• Responsible for the organization of the staff and the timelines of food and beverage service.
• Perform administrative tasks; receipts, special events planning, and rental equipment ordering.
• Communicate with clients and staff in a professional manner.
• Collect payment for banquet room functions.
• Ensure proper and timely set-up and teardown and perform final walk-through of the rooms.
• Create, maintain, and facilitate a positive work environment; promote positive team member relations and report issues to the appropriate personnel.
• Other duties as assigned.

WHAT YOU'LL BRING

• Ability to obtain a Class III B gaming license.
• Minimum of 1 (one) year experience in a supervisory or managerial position within a large multi-faceted food and beverage department. Supervisory experience must include maintaining a staff of up to 15, running multiple functions simultaneously and overseeing functions of up to 350+ guests.
• At least 2 (two) years' experience working in a variety of capacities within a high-volume Banquet/Catering operation with 1 (one) year of fine dining service required.
• Must maintain a valid WA State Health Card/Food Handlers Permit.
• Must maintain a valid Liquor Service Permit.

HOW YOU'LL BE SUCCESSFUL

• Knowledge of special menu items, food preparation and presentation, presentation of wines and liquor, complete knowledge of all room set-ups, table set-ups, and catering procedures.
• Knowledge and skills using computer software, MS Office Suite and P.O.S. or register systems.
• Knowledge of health & safety standards, and safety regulations as required.
• Skilled in excellent communication; both oral and written. Read, write, and speak English fluently.
• Ability to produce successful results with minimal supervisor.
• Ability to present etiquette in table setting and service.
• Ability to train and mentor diverse staff.
• Ability to work well with subordinates and management.
• Ability to work with and maintain confidential materials and information
• Must be at least 21 years of age