Banquet Captain - On Call

InterContinental Seattle Bellevue is looking for an On-Call Banquet Captain who is passionate about creating truly memorable experiences for our guests, has strong interpersonal skills, and a knack for handling high-volume situations. This position serves as banquet leadership support in the absence of the Banquet Captain and reports to our Food and Beverage Manager.

Every day is different, butyou’llmostly: 

• Manage Guest interaction and directly communicate withon-site contacts, eventhostsand adjacentvendors.

• Works alongside the Culinary Team and Director of Catering to ensure all events are executed flawlessly. 

• Prepare task agendas for staff and ensure BEOs are being followed and executed properly.

• Ensure event space ismaintainedto pristine condition andconduct daily walk throughs of the space.

• Communicateon a daily basiswith other hotel departments to provide excellent service as a collective team.

• Serving guest needs by providing knowledge of menu items,andinformation on how itisprepared.

• Perform any needed role such as serving, bartending or houseperson duties. 

• Anticipate guest needs, offer suggestions, problem solve, and quickly address and respond accordingly to guest concerns. 

• Other duties as assigned.