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Banquet Captain

Europa Village Winery and Resort

Temecula, CA

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JOB DETAILS
SKILLS
BeOS Operating System, Catering Services, Coaching, Communication Skills, Corporate Communications, Customer Support/Service, Dental Insurance, Detail Oriented, English Language, Equipment Maintenance/Repair, Food and Beverage Industry, Hospitality and Tourism, Inventory Management, Leadership, Lift/Move 50 Pounds, Multilingual, Organizational Skills, Physical Demands, Procedure Implementation, Quality Metrics, Safety Process, Sales, Security Equipment, Spanish Language, Standard Operating Procedures (SOP), Team Lead/Manager, Time Management, Training/Teaching, Vision Plan
LOCATION
Temecula, CA
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Vision insurance
  • Company parties
  • Parental leave
  • Free food & snacks
  • Training & development

Europa Village Highlights:


Europa Village Wineries and Resort is a destination location in Temecula Valley Wine Country. We are a hospitality company rooted in family, and we welcome members and guests to enjoy a stay or a day in our European themed villages. We represent the countries of Italy, Spain and France and have multiple event spaces, tasting rooms, restaurants, overnight accommodations, and retail venues on our one-hundred-acre property. Our venue is the perfect place for weddings, corporate retreats, and private events providing different experiences through our unique function areas and themed menus. We employ enthusiastic associates who enjoy providing excellent customer service and desire to create lasting memories for our members and guests.


Banquet Captain Reports to:


  • Banquet Manager/Assistant Manager
Position Overview:


Europa Village Winery is seeking an experienced Banquet Captain to provide hands-on direction, leadership, training, and support for the banquet team during assigned events and daily to maintain department readiness. By aligning with our core values, strategic goals and objectives, this individual will work closely with the Banquet Managers, the sales and catering team, and different managers, supervisors, and employees across the property. This is a dynamic role that will support a large staff of up to 40 team members. The ideal candidate will have a passion for service with a motivating and energetic personality. Strong leadership and organizational skills are essential and prior banquet experience is required.


This is a part-time hourly position with a Company that operates 24 hours per day, 7 days a week, and 365 days a year. A successful candidate must be available and willing to work nights, weekends, and holidays.


Required Experience and Qualifications: 


  • 1–3 years of banquet or large-scale event service experience (10+ team members).
  • Experience implementing standard operating procedures.
  • Strong leadership, communication, and organizational skills.
  • Ability to read and execute Banquet Event Orders (BEOs).
  • Food Handler and Responsible Beverage Service certifications required.
  • Full schedule flexibility, including nights, weekends, and holidays.
  • Bilingual Spanish/English a plus.
Responsibilities Specific to Banquet Captain: 

  • Train, coach, and supervise banquet team members while supporting all safety policies and procedures.
  • Review BEOs each shift and ensure all rooms, equipment, and staff are fully prepared before event start times.
  • Oversee setup and presentation of tables, buffets, action stations, and service equipment to company standards.
  • Monitor service execution to ensure timely, consistent, and synchronized guest service.
  • Maintain inventory, handling, storage, and security of banquet equipment.
  • Address guest concerns promptly and escalate when necessary to ensure satisfaction.
  • Supervise breakdown, post-event cleanup, and completion of event summaries/reports.
  • Assist with event staffing and scheduling coordination.
 Expectations of the Banquet Captain:


  • Model company core values and foster a strong team-first culture.
  • Deliver warm, professional hospitality and communicate the company story confidently.
  • Maintain professional appearance, punctuality, and adherence to policies and procedures.
  • Demonstrate attention to detail and high-quality standards in a fast-paced environment.
  • Help maintain the cleanliness and presentation of facilities and grounds.
  • Perform physically demanding duties including lifting up to 50 lbs, standing for long periods, bending, and working indoors/outdoors.
  • Remain flexible, positive, and willing to assist wherever needed.

About the Company

E

Europa Village Winery and Resort

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