Banquet House Person

PHX MC Operations

Phoenix, Arizona

JOB DETAILS
SKILLS
Audiovisual, BeOS Operating System, Billing, Budgeting, Business Growth, Corporate Compliance, Customer Support/Service, Dance, Distribution Control, Documentation, Event Management, Expense Tracking, Food and Beverage Industry, Furniture, Housekeeping/Cleaning, Inventory Management, Inventory Reports, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Office Equipment, Operating Systems, Operational Support, Order Delivery, Organizational Skills, Physical Demands, Procurement Planning, Purchase Orders, Purchasing/Procurement, Quality Control, Record Keeping, Regulatory Compliance, Safety Process, Shipping/Receiving, System Operations, Team Player, Warehouse Coordination, Warehousing
LOCATION
Phoenix, Arizona
POSTED
2 days ago

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

Position Summary

The Banquet Houseperson is responsible for the setup, maintenance, and breakdown of banquet and meeting spaces to ensure successful event execution. This position plays a vital support role by arranging tables, chairs, staging, audiovisual equipment, and other event materials according to Banquet Event Orders (BEOs). The Banquet Houseperson helps maintain clean, safe, and organized event spaces while providing exceptional support to banquet operations and guest service teams.

What You Will Accomplish

Key Responsibilities

  • Set up banquet rooms, meeting spaces, and event venues according to Banquet Event Orders (BEOs) and event specifications
  • Arrange tables, chairs, staging, dance floors, podiums, linens, and other event equipment as directed
  • Install and remove audiovisual equipment, portable bars, buffets, and other event-related materials when required.
  • Ensure event setups are completed accurately and within established timelines
  • Break down event spaces following functions and restore rooms to standard configurations
  • Transport and properly store banquet equipment, furniture, and supplies
  • Maintain cleanliness and organization of banquet rooms, storage areas, service corridors, and event facilities
  • Inspect banquet spaces prior to events to ensure readiness and compliance with company standards
  • Report maintenance concerns, damaged equipment, and safety hazards to management.
  • Assist with inventory and organization of banquet equipment and supplies
  • Ensure proper care and handling of tables, chairs, linens, and event equipment
  • Assist banquet servers and captains during events as needed
  • Replenish event supplies and support service teams throughout functions
  • Respond promptly to room setup changes and last-minute event requests
  • Work collaboratively with banquet, culinary, housekeeping, engineering, and event planning teams
  • Follow all safety procedures and proper lifting techniques
  • Support special projects and other Food & Beverage operations as assigned

What You Will Bring

Qualifications

  • Previous banquet, hotel, hospitality, event setup, warehouse, or facilities experience preferred.
  • Ability to read and interpret Banquet Event Orders (BEOs) and room diagrams preferred
  • Ability to work independently and as part of a team
  • Flexible schedule availability, including evenings, weekends, holidays, and special events

Physical requirements

  • Ability to stand, walk, bend, stoop, kneel, and climb for extended periods
  • Ability to lift, carry, push, and pull up to 75 pounds regularly
  • Ability to move tables, chairs, staging, and banquet equipment safely and efficiently.
  • Ability to work indoors and outdoors in varying environmental conditions
  • Frequent repetitive motions and physical activity throughout the shift

OS&E Coordinator – New Hotel Opening
Position Summary

The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.

Key Responsibilities

  • Coordinate all OS&E procurement activities from project initiation through hotel opening.
  • Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.
  • Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.
  • Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.
  • Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.
  • Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.
  • Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.
  • Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.
  • Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.
  • Maintain accurate inventory records, asset documentation, and storage organization.
  • Monitor purchase orders, invoices, and expenditures to ensure budget compliance.
  • Assist with room and departmental installations, mock operations, and opening readiness activities.
  • Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.

Physical Requirements:

  • While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk.  The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more.  Specific vision abilities constantly required are near vision and occasionally required include close and far vision. 

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About the Company

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PHX MC Operations