Banquet Lead Houseperson

Millennium Hotels and Resorts is looking for an energetic and detail-oriented Banquet Lead Houseperson to join our exceptional team. In this role, you will be pivotal in ensuring that banquet events run smoothly and meet our high standards of service and presentation.

The Banquet Lead Houseperson is responsible for overseeing the setup, breakdown, and cleanliness of banquet spaces before, during, and after events. You will coordinate with other departments to ensure all event requirements are met efficiently and effectively, all while providing a welcoming and attentive service to our guests and clients.

Your organizational skills, attention to detail, and ability to lead a team will play a vital role in creating memorable experiences for our guests at various functions, including weddings, corporate events, and celebrations.

KEY RESPONSIBILITIES

• Lead and direct the set-up, service, and breakdown of banquet events to ensure proper arrangements and adherence to event specifications.
• Coordinate with banquet, catering, and kitchen staff to ensure smooth operation and collaboration during events.
• Maintain cleanliness and organization of banquet areas, storage, and equipment.
• Assist with the training and supervision of banquet housepersons and support staff.
• Manage inventory of banquet supplies and equipment, ensuring all are in good condition and accounted for.
• Actively monitor events and respond promptly to guests’ needs and requests.
• Ensure compliance with safety, sanitation, and health standards at all times.
• Conduct post-event evaluations and communicate with management for improvements.
• Perform additional duties as assigned by the Banquet Manager.

About us:

The historic Millennium Biltmore Hotel has been a legendary Los Angeles landmark since 1923. With exquisite Spanish-Italian Renaissance architecture, including stunning hand-painted ceilings, its rich history is most noted for its connection with the Oscars - the founding banquet for the Academy of Motion Picture Arts and Sciences was held in the Crystal Ballroom in 1927, where the original "Oscar" statuette was sketched on a Biltmore napkin, and eight Academy Awards banquets were held in the Biltmore Bowl during the '30s and '40s. This iconic hotel has also been and continues to be featured on many Hollywood films, TV shows, and music videos. The hotel has 70,000 square feet of flexible function space and 683 modern guest rooms, including 60 suites. Conveniently located in the heart of the Financial District, in a vibrant part of downtown Los Angeles, and only steps from Angel’s Flight, a unique funicular railway experience providing a great view of the area, as well as other noteworthy landmarks including the Brockman Building, Ernst and Young Plaza, the Fine Arts Building, and Los Angeles Public Library.

The hourly rate for this position is $27.80 per hour.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements

REQUIRED QUALIFICATIONS

• High school diploma or equivalent; experience in hospitality or event management preferred.
• Previous experience in a banquet or event setup role is required.
• Strong leadership and interpersonal skills, with the ability to motivate and guide a team.
• Excellent organizational skills and attention to detail.
• Ability to communicate clearly and effectively with guests and team members.
• Physical stamina to perform repeated lifting, carrying, and standing for extended periods.
• Proficient in handling various types of banquet equipment and furniture.
• Flexible availability, including weekends and holidays.
• Commitment to providing outstanding customer service.
• Ability to work in a fast-paced environment and effectively handle multiple tasks.