Banquet Operations Manager

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid sick leave
• Paid time off
• Monthly discretionary bonus potential

• Responsible for all banquet functions from organization to execution, including delegation of responsibilities; including creation of Maps for Clients
• Work closely with Front of the House restaurant operations and other property events when needed
• Ensures excellence in guest satisfaction through effective training of staff, commitment to a “Do Whatever It Takes” attitude” and a hands-on, lead by example management style
• Responsible for inventorying all banquet supplies and equipment
• Manage POS system to ensure all Event Invoicing and payment processing is handled impeccably
• Partner with local vendors to secure appropriate rentals for varied equipment / supplies
• Manage hiring and oversight of banquet staff to include training, scheduling and development; in addition, arranging for temporary staffing as needed
• Conduct client visits that are targeted and meaningful to build private dining sales

• At least 3 years of restaurant, event or banquet management experience in a restaurant or hotel operation
• Ability to write business correspondences and understand full details laid out on Banquet Event Orders (BEO’s)
• Ability to coordinate and communicate in a professional manner with all departments, guests, clients and outside vendors
• Knowledge of presentation audio / visual technology is a plus
• Stable and progressive work history; Strong work ethic

EOE