Banquet Server

At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.

As a banquet server at Mirbeau, you are essential to the guest experience, upholding our Forbes-rated standards by anticipating needs and delivering thoughtful, elevated service. This role is responsible for providing exceptional food and beverage service during functions and events, ensuring guests enjoy a memorable dining experience through attentive, professional service in a clean and organized event space. Our ideal candidate is intuitive, disciplined, and gracious. They value mindfulness and connection, with a deep commitment to refined and thoughtful hospitality at every table and touchpoint.

Job Responsibilities:

• • Guest Experience & Service Excellence
    • Greet guests warmly upon arrival and departure
    • Deliver attentive, anticipatory, and personalized service that aligns with Mirbeau and Forbes standards
    • Serve plated meals, buffet items, hors d’oeuvres, beverages, and desserts promptly and courteously
    • Refill drinks, replenish food, and attend to guest requests in a timely manner
    • Answer guest questions regarding menu items, food preparation, and beverage options
    • Assist guests with additional needs or special requests
    • Engage guests with genuine hospitality and thoughtful, proactive service throughout the dining experience
    • Use refined language, tone, and body language that reflects Mirbeau’s elevated brand and follows the Forbes language standards
    • Consistently exceed guest expectations through calm, composed, and detail-oriented service
    • Thank guests with sincere, personalized farewells and ensure a lasting positive impression
  • Event Execution
    • Review event details with the F&B management prior to event
    • Set up banquet rooms/venues according to specifications, including tables, chairs, linens, tableware, condiments, and service stations
    • Ensure adequate supplies of clean china, glassware, utensils, and equipment
    • Maintain complete knowledge of all menu items, including ingredients, dietary accommodations, and preparation methods
    • Communicate special requests, allergies, and dietary needs to the kitchen and management clearly and consistently
    • Monitor buffet lines to ensure items are replenished and presented attractively
    • Ensure food is delivered on time and maintain clear communication with kitchen staff
    • Collaborate closely with banquet management, culinary staff, and fellow servers to ensure smooth event execution
    • Keep management informed of guest reactions, feedback, and concerns
  • Cleanliness & Safety
    • Assist with pre-bussing and clearing table items promptly, ensuring tables remain clean, uncluttered and comfortable, removing soiled tableware and linens throughout and after events
    • Maintain clean and well-organized banquet spaces, service stations and venue floor cleanliness throughout the event
    • Handle spills promptly and rack dirty dishes
    • Follow all food safety guidelines, including allergy awareness and safe food handling
    • Adhere to all sanitation and hygiene policies, ensuring guest safety and trust
    • Report any intoxicated or disruptive guests immediately to management
    • Complete assigned sidework during and after each shift, including restocking and cleaning tasks
    • Report equipment needs, shortages, or malfunctions to management
  • Professionalism
    • Communicate effectively with all team members including bartenders, chef, kitchen staff and management
    • Contribute positively to team morale with a composed, professional, and team-oriented attitude
    • Maintain polished grooming standards in line with Mirbeau’s elevated reputation
    • Ensure proper uniform standards including clean attire and nametag at all times, always arriving on time for all shifts
    • Attend all required meetings and trainings as required by leadership
    • Represent the Mirbeau brand through excellence in service, appearance and demeanor

Qualifications, Skills & Educational Requirements:

• • Professional Experience & Knowledge
    • Previous experience in food and beverage service is required; fine dining or elevated hospitality experience strongly preferred
    • Prior serving or banquet experience preferred; hospitality or catering experience a plus
    • Working knowledge of dining room etiquette, service standards, and hospitality best practices
  • Guest Service & Communication Skills
    • A genuine passion for hospitality and a deep commitment to guest service
    • Warm, gracious, and professional demeanor with the ability to foster trust and comfort in every guest interaction
    • Strong interpersonal skills and the ability to engage thoughtfully with guests, team members and leadership
    • Ability to handle guest needs, requests, and concerns with empathy, urgency and composure
    • Naturally charismatic, pleasant and confident
  • Professionalism & Presentation
    • Polished, well-groomed appearance in line with Mirbeau’s elevated hospitality standards
    • Calm, composed and courteous under pressure
    • Positive, team-oriented and adaptable with a strong sense of personal accountability
    • Reliable, punctual, and consistent in work habits and job performance
  • Physical Requirements
    • Must have the physical stamina to stand, walk, bend, and carry trays up to 40 lbs for extended periods
    • Ability to maintain energy, focus and professionalism throughout long or high-paced shifts
    • Must be able to thrive in a dynamic environment requiring movement and multitasking
    • Must be comfortable navigating crowded banquet spaces
  • Schedule & Availability
    • Flexibility with scheduling availability is required- including evenings, weekends and holidays
    • Must be available to work on-call or as needed for scheduled events at least once a week

Employee Perks and Company Incentives:

• • Discounted rates for services and retail items within the spa!!
  • 401K with company match
  • Medical, Dental, Vision and Life Insurance Plan
  • Employee Assistance Program and Resources
  • Paid time off for full-time AND part-time employees!!
  • Holiday Pay
  • Career advancement potential within the company
  • Anniversary Program!!
  • Work Performance Incentives
  • And more!!!

 Where the best in service meets the highest standards. Come find your balance- and your future- with us.