Position Summary: The Banquet Server will play a vital role in executing flawless banquet events, from elegant weddings to corporate gatherings. This role requires professionalism, efficiency, and a guest-first attitude to ensure that every event runs smoothly and exceeds expectations. This role will work closely with the banquet team to deliver high-quality food and beverage service while maintaining Ivy Hospitality’s commitment to excellence.
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Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide attentive and friendly service during banquet events, ensuring an exceptional guest experience.
Set up banquet rooms and tables according to Banquet Event Orders (BEOs), including linens, silverware, glassware, and centerpieces.
Serve food and beverages in a timely and professional manner, ensuring proper course timing and presentation.
Anticipate guest needs and respond promptly to requests, addressing any concerns with professionalism and efficiency.
Maintain a polished and professional appearance, following all uniform and grooming standards.
Assist with buffet setups, plated service, and action stations as required.
Clear tables, remove dishes, and reset spaces efficiently to maintain a clean and organized event environment.
Work collaboratively with the banquet and culinary teams to ensure smooth execution of events.
Follow all food safety, sanitation, and responsible alcohol service guidelines.
Support post-event breakdown, including cleaning and storing banquet equipment and resetting event spaces.
Maintain accurate historical records and ensure that all financial transactions comply with federal, state, and local legal requirements.
Qualifications:
Education: High school diploma or equivalent preferred.
Experience: Prior banquet or restaurant serving experience preferred but not required.
Excellent communication and interpersonal skills, with a passion for delivering outstanding guest service.
Ability to carry heavy trays, lift up to 50 lbs, and stand/walk for extended periods.
Strong teamwork and multitasking abilities in a fast-paced event setting.
Knowledge of banquet service styles, including plated, buffet, and cocktail receptions, is a plus.
Flexible schedule, including evenings, weekends, and holidays, based on event needs.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
| Location | Cleveland, Ohio |