Banquet Server

Job Summary:

**Must be 21 years of age**

**Must have experience with Banquet Serving**

**Must possess Employee Permit to serve alcoholic beverages**

The Banquet Server is responsible for providing high quality, exceptional service during events and meetings, ensuring a smooth and professional experience for attendees. This role involves assisting in the setup, execution, and breakdown of banquet functions. Duties include carrying trays, serving courses and replenishing beverages.

Key Responsibilities:

• Set up banquet areas according to event specifications, ensuring compliance with layout and safety standards
• Provide high-quality food and beverage service during events, ensuring that guest needs are met promptly and professionally
• Maintain cleanliness and organization throughout the event, including tables, equipment, and service areas
• Support the audit team by assisting with the transportation and organization of audit materials needed during events or meetings
• Ensure all guest-related inquiries are handled with courtesy and professionalism, referring any complex issues to the appropriate team members
• Monitor guest satisfaction during events and communicate any concerns to event leads or management
• Assist in the breakdown and clean-up of banquet areas following events, ensuring the area is restored to proper condition for future use
• Follow all safety, sanitation, and food handling procedures to ensure compliance with company policies and regulations

Qualifications:

• Strong customer service skills with the ability to interact professionally with guests and staff
• Ability to work in a fast-paced environment and manage time efficiently
• Attention to detail, ensuring all food and beverage orders are accurately fulfilled
• Ability to lift and carry heavy items (e.g., trays, equipment) as needed for events
• Basic knowledge of food and beverage service procedures
• Strong communication skills, both verbal and written
• Ability to work both independently and collaboratively as part of a team
• Flexibility to adapt to various event settings and shifts as needed
• Perform other duties as assigned

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