Banquet Server (On Call)

River Cree Resort & Casino
  • Des Plaines, IL
    4 days ago

    Job Description

    WALK-IN WEDNESDAY

    Interview on the spot

    Every Wednesday from 12 PM - 2 PM

    2500 E. Devon Ave | Des Plaines IL 60018

    Free Parking Free Shuttle from the Rosemont Blue Line Station

    Job Functions

    This is an on Call position

    Responsible for providing service to all event customers in an efficient courteous and professional manner displaying a high standard of customer service.

    Ability to serve groups of 5 to 250 in reception plated and buffet style special events.

    Serves both inside comp events and outside cash events.

    Knows the menu items specials and prices.

    Possesses complete knowledge of all procedures related to the job.

    Picks up empty glasses dishes silverware and returns them to the proper area.

    Assists in the preparation of drink orders as required icing glasses garnishing drinks.

    Works in assigned area taking drink orders presenting drinks to customers accepting payment and giving change when necessary.

    Handles any guests complaints or problems in a prompt and courteous manner.

    Ensures thorough communication between shifts.

    Complies with all departmental rules side work assignments and departmental procedures.

    Performs all other duties specified or assigned.

    Job Requirements

    One 1 year guest service experience preferably in the hospitality environment.

    Must have knowledge of how to serve banquet style buffet style passed appetizers etc..

    Must be able to lift at least twenty 20 pounds at one time and grip necessary items glasses pens pads garnishments money etc.

    Must be able to stand and walk for long periods of time as well as bend stoop and twist while serving.

    Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.

    Must also possess a cooperative helpful and friendly nature and present a neat clean well-groomed

    Must attend and pass Responsible Alcohol Training must adhere to cut-off procedures

    Ability to communicate with Team members and guests

    Ability to successfully fulfill the pre-employment process and maintain all licensing requirements

    Ability to work flexible shifts and days of the week including holidays

    Perks that Work

    Medical Dental Vision and Life Insurance

    401K - 4 match to 5 Team Member Contribution

    1 Daily Meals

    Earn up to 18 Days of Paid Time Off Your First Year

    Free Shuttle from Rosemonts Blue Line Station

    Free Parking On-Site

    Rivers Casino Scholarship Program for Team Members and their Children Grandchildren

    Tuition Reimbursement

    FitnessGym Reimbursement

    Community Volunteer Opportunities

    Leadership Training & Career Advancement Programs

    Team Member Exclusive Discounts

    Numbers & Facts

    LocationDes Plaines, IL

    Skills

    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Food Presentationunmatched
    • Interpersonal Skillsunmatched
    • Licensingunmatched
    • Life Insuranceunmatched
    • Lift/Move 20 Poundsunmatched
    • On Callunmatched
    • Order Processingunmatched
    • Resolve Customer Issuesunmatched
    • Vision Planunmatched

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