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Catering Jobs in Philadelphia, PA

Banquet Server On Call

Rivers Casino

Philadelphia, PA

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JOB DETAILS
SKILLS
Beverages, Cleanroom, Communication Skills, Customer Experience, Food and Beverage Industry, High School Diploma, Licensing, Lift/Move 50 Pounds, On Call, Point of Sale (POS) Systems, Restaurant, Safety Standards, Sanitation, System Operations, Team Player, Time Management, Waitressing
LOCATION
Philadelphia, PA
POSTED
Today
Summary: Serves food and beverages to customers in a friendly, efficient, and professional manner and ensures a positive experience for all customers.Engagement Expectations:We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:* Smile, display energy and open body language* Proactively greet team members and guests, initiating interaction to provide service* Always use a positive parting remark to end the conversationEssential Job Functions:* Serves customers as part of a team by anticipating their needs, initiating conversation, offeringassistance and advice and remembering that "the customer is always right".* Performs dining room set-up, running side work and closing duties.* Possess extensive knowledge of the restaurant's menu and wine list, including daily specials.* Checks identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.* Checks identification to ensure customers are using players cards issued to them and no one else.* Participates in table and dining room clean up.* Computes customer checks, operates the POS system and accepts payments.* Reports tips for each shift.* Maintains dining room safety and sanitation standards.* Possess awareness of potential hazards, which could cause, but are not limited to, slipping, ripping, falling or burns.* Arrives for each shift on time and in full uniform.* Attends all pre-shift meetings ready to "listen and learn" and share ideas.* Avoids leaving work area during peak periods.* Keeps a clean and professional appearance at all times.* Passes general information and departmental tests.* Performs all other duties as assigned.Qualification:* Must be 18 years or older.* High school diploma or equivalent.* Six months or more related experience.* Must be available to work flexible shifts, weekends and holidays.* Ability to obtain and maintain all necessary licensing.Physical and Mental Demands:* Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.* Ability to communicate verbally with other kitchen staff in fast-paced environment.* Must occasionally lift and/or move up to 50 pounds.* Able to work with others while maintaining a positive and professional demeanor.* Regularly required to stoop or kneel and stand for long periods of time.* Regularly required to move with a sense of urgency, including pivoting and shuffling.

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