Banquet Server | Part-Time | Sevierville Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The duties and responsibilities of a Banquet Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. The Banquet Server is responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes, and refilling their beverages as needed.

This role will pay an hourly rate of $17.00 to $18.00

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until October 9, 2026.

The Sevierville Convention Center will do more than meet your expectations. It will exceed them at every opportunity by offering a facility design that addresses the specialized needs of competitive arts, trade and retail shows, meetings, conventions, retreats, seminars, banquets, receptions, and/or holiday parties. The ballroom area is simply beautiful and can accommodate up to 1500 people. Of course, if your event requires a more intimate approach, we can provide total privacy and breakdown specialized to the individual client's needs. Our two exhibit halls total 107,562 square feet of function space and can be used in conjunction with any and all ballroom space. Small meeting room spaces are also available. The opportunities are endless.

The Sevierville Convention Center is located on Winfield Dunn Parkway in Sevierville, Tennessee. The entrance is approximately 7 miles south of I-40, exit 407 on TN State Route 66 at traffic signal number 17.4 (Physical Address: 202 Gists Creek Road, Sevierville, TN 37876). The center stands nestled on a hilltop with amazing views of the Smoky Mountains and the Sevierville Golf Club with two 18-hole golf courses. Our location provides great accessibility for groups of all sizes, and our location provides great accessibility to the entire Smoky Mountain area!

Our community is widely acclaimed for retail shopping, dining, entertainment venues, and lodging accommodations. Our community is also treasured by its people and cherished by its guests. It is our most sincere pleasure to welcome you to the Great Smoky Mountains!

• Assist with the complete setup and breakdown of the banquet area.
• Relay food and beverage orders.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests’ needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies, and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.

• High school diploma or equivalent GED strongly preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets, or restaurants preferred. 
• Knowledge and/or experience as a Banquet Server, or Banquet Waiter.
• Must be able to lift, push, pull, or carry heavy objects often. Ability to carry at least 8 entrees per tray.
• Ability to work a flexible schedule, including nights, weekends, and select holidays. 
• Knowledge of basic arithmetic (addition, subtraction, multiplication, and division). 
• Must be punctual with consistent attendance. 
• Must be able to respond to simple complaints or inquiries from customers.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.