Amusement Parks, Banquet Services, Beverages, Car Rentals, Career Development, Collective Bargaining, Communication Skills, Customer Support/Service, Food Services, Food and Beverage Industry, High School Diploma, Medical Conditions, State Laws and Regulations, Time Management, Waitressing
Banquet Servers are responsible for providing courteous, professional, and efficient food and beverage service during banquet and catered events while ensuring an exceptional guest experience. Creates 100% guest satisfaction by providing “Can Do” attitude and genuine hospitality and by exceeding guest expectations.
Must be available to work flexible schedules, including:
- Days and evenings
- Weekdays, weekends, and holidays
- Event-based schedules
Benefits
- Dental, Medical, and Pension applicable to the Collective Bargaining Agreement
- Vacation, sick and holiday pay
- Free Parking at the hotel
- Meal allowance
- Career Development
- Education Assistance
- Room Rate Discounts with any Hilton Brand Hotel
- Additional Room Discounts for select hotels within portfolio
- Two pairs of slip resistant shoes a year
- Discount rates for travel such as car rental, theme parks, and much more
Essential Duties and Responsibilities:
- Set up banquet rooms according to service standards
- Prepare tables with linens, china, glassware, flatware, and condiments
- Serve food and beverages in a professional and timely manner
- Retrieve and serve alcoholic beverages in accordance with company and state regulations
- Open and serve wine and champagne as needed
- Maintain cleanliness and organization of banquet stations and service areas
- Clear tables, remove soiled dishes, and assist with breakdown and cleanup after events
- Anticipate guest needs and provide prompt, friendly service
- Follow all safety, sanitation, and service standards
- Assist with room turnovers and additional banquet duties as assigned
Minimum Requirements:
- Must be at least 18 years old to serve alcoholic beverages
- Minimum 6 months of serving experience required
- High school diploma or equivalent preferred
- Strong customer service and communication skills
- Ability to work in a fast-paced team environment
- Ability to maintain professionalism during busy or high-pressure situations
- Basic food, beverage, and wine knowledge preferred
Licenses/Certifications:
- CA Food Handler's Card required
- Alcohol Training (TIPS / ServSafe) required
- RBS Certification required
Compensation: $19 an hour.
The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ngoc.diep@hiltonsantaclara.com or call (408) 562-6714 to let us know the nature of your request.
O
Ontario Airport Hotel Corp