Beverages, Communication Skills, Culinary Operations, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, Event Management, Heavy Lifting, Hospitality and Tourism, Interpersonal Skills, Polishing, Presentation/Verbal Skills, Service Delivery, Team Lead/Manager, Team Player, Time Management
Banquet Server, The Department at Hudson''s
Department: The Department 800431
Employment Type: Full Time
Location: The Department
Reporting To: Alyssa Pinson
Compensation: $17.50 - $20.00 / hour
Description
Continental is looking for a standout Server who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We're especially looking for someone who thrives while collaborating, loves building relationships and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves and be part of a polished team, delighting guests, every meal, every day.
They will be responsible for setting up, serving, and breaking down banquet events, ensuring a seamless and enjoyable experience for our guests. This role requires excellent customer service skills, the ability to work in a fast-paced environment, and a keen eye for detail.
Key Responsibilities
- Take direction from Event Managers, Culinary, Operation and Lead staff
- Attends pre shift meetings with event managers and team to review event's briefing and timing
- Ensure the set-up in all service areas are executed in a timely manner, not limited to moving tables, chairs and equipment
- Identify opportunities and ensure that guest's expectations are being met
- Maintain and able to pass appetizers and beverages while providing guest services thought out cocktail hour
- Able to work with a dining room lead and team members to serve plated or strolling cuisine, pour water and wine tableside and support in a fine dining environment
- Deliver outstanding service throughout the event process
- Properly use and maintain service equipment at each event
- Practice lateral service and actively look for ways to help people
- Take on additional responsibilities as assigned from time to time by management
- Work as a team member to ensure cleanliness at the end of the event in all service and culinary areas
Skills, Knowledge & Expertise
- Previous experience in a banquet or hospitality setting is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Physical stamina to stand, walk, and lift heavy items for extended periods.
- Attention to detail and a commitment to providing excellent customer service.