Banquet Set-up/Server

Best Western Plus Puyallup Hotel

620 South Hill Park Drive

Puyallup, WA 98373

BANQUET SET-UP/SERVER

The Best Western Plus Puyallup Hotel is seeking a Banquet Set-up/Server to join our team. The Banquet Set-Up/Server is responsible for creating an exceptional guest experience through timely setup, food & beverage service, and tear down of banquet functions.

ABOUT US

At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.

We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.

STATUS:

• Part-time Weekends

SCHEDULE:

• Variable schedule; Must be available weekends and holidays

RATE OF PAY:

• $17.13 to $18.63 per hour/DOE

SUPPLEMENTAL PAY:

• Individual Incentives and Bonus Programs

BENEFITS AND PERKS:

• Paid Time Off
• Holiday Pay
• Paycheck Advancement Program
• Supplemental Insurance
• Hotel Travel Discounts
• Employee Assistance Program

For eligible employees:

• Insurance - Medical, Dental, Vision, Life and AD&D
• 401(k) Plan with Employer Match

QUALIFICATIONS

Knowledge of:

• Principles of providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
• Displays knowledge of safety practices and procedures regarding fire or other emergency situations in the banquet department.
• Food and beverage service standards and appropriate table settings.
• Banquet space and set up procedures and standards.
• Basic mathematical calculations.

Skills and Ability to:

• Physical strength and manual dexterity to operate necessary equipment and perform required duties.
• Actively listen and give full attention to guests, asking questions when necessary to find out how to best meet their needs.
• Multi-task and maintain composure in a fast paced environment while handling frequent interruptions.
• Manage one's time in order to meet productivity standards.
• Communicate effectively in the English language with guests and co-workers in order to accurately receive and convey information.
• Wear appropriate uniform and slip resistant footwear according to the standards of the position and company policy.
• Acknowledge, understand and abide by company programs, policies, procedures, and brand standards.
• Meet attendance requirements with dependability and consistency.

Education and Experience:

• High school diploma or equivalent.
• Two years banquet/food service or related experience preferred.

Licenses:

• Valid Food Handler Permit required.
• Valid Alcohol Server Permit required.

PHYSICAL REQUIREMENTS:

Heavy Work: Exerting up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects.

Must be able to stand, walk, bend, climb, lift, carry, crouch, kneel, push, pull, reach, push, pull, stoop, grasp and see.

Drug Free Workplace, Equal Opportunity, E-Verify Employer