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Banquets & Events Attendant - Giants Ridge

Guest Services

Biwabik, Minnesota

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JOB DETAILS
SKILLS
Beverages, Calendar Management, Communication Skills, Corporate Policies, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, Food Handling Practices, Food and Beverage Industry, High School Diploma, Identify Issues, Kitchen and Bath Sales, Multitasking, On Call, Operational Support, Organizational Skills, Point of Sale (POS) Systems, Presentation/Verbal Skills, Professional Services, Sanitation, Team Player, Time Management, Writing Skills
LOCATION
Biwabik, Minnesota
POSTED
30+ days ago
Compensation Amount:
11.41 USD Hourly

Job Summary:
The Banquets & Events Attendant is responsible for the set-up, service, and tear-down of banquet and event spaces, ensuring a clean, organized, and welcoming environment of guests. This role plays a key part in delivering high-quality service by anticipating guest needs, maintaining presentation standards, and supporting efficient event operations.

Job Description:

ESSENTIAL FUNCTIONS
  • Provides friendly, professional service by greeting guests in a positive and courteous manner and responds promptly to requests.
  • Assist with the set-up and breakdown of banquet and event spaces according to event orders, diagrams, and management direction.
  • Maintain cleanliness, sanitation, and organization of all banquet areas before, during, and after events.
  • Monitors events to ensure proper presentation and functionality; replenish food, beverages, and supplies as needed.
  • Clear tables, removes dishes, and ensures timely clean-up throughout and following events.
  • Works collaboratively with kitchen, sales, and event staff to ensure smooth event execution.
  • Addresses guest concerns professionally and escalate issues to management when necessary.
  • Follows all safety and sanitation standards; reports hazards or concerns immediately.
  • Properly stores, handles, and cares for equipment reusable materials after each event.
  • Provides bar service at events when assigned, in accordance with certifications and company policies.
  • Performs other duties as assigned to support event operations.

SKILLS AND KNOWLEDGE REQUIREMENTS INCLUDE
  • High School Diploma or GED preferred.
  • Strong customer service skills with a positive, team-oriented attitude.
  • Ability to work in a fast-paced environment with attention to detail.
  • Knowledge of or willingness to learn property food handling and sanitation practices.
  • Strong communication skills and the ability to follow verbal and written instructions.
  • Ability to identify issues and proactively communicate with supervisors.
  • TIPS certification or the ability to obtain certification, if required.
  • Ability to interact with a wide variety of people, including guests and coworkers.
  • Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions.

PHYSICAL AND MENTAL REQUIREMENTS
  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lifting, carrying and pushing up to twenty-five (25) pounds regularly, thirty (30) to thirty-five (35) pounds frequently, and up to fifty (50) pounds occasionally.
  • Ability to stand for the entire workday and climb stairs regularly.
  • Withstanding temperature extremes in indoor and outdoor environments.
  • Ability to work a flexible schedule, including evenings, weekends and holidays according to department needs.
  • Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED
  • Banquet and event equipment (tables, chairs, linens, chafing dishes, serving trays, etc.)
  • Beverage service equipment (coffee machines, beverage dispensers, bar equipment)
  • Point-of Sale (POS) system

Are you looking for a flexible role where no two days are the same? Do you enjoy working in a fun and lively environment where you are part of memorable celebrations? If so, join our team as a Banquets & Events Attendant and play a key role in creating exceptional guest experiences for weddings, parties, corporate events and more!

This position is flexible, with on-call scheduling based on event needs.

What We're Looking For:
  • A friendly, professional attitude with strong communication skills.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Ability to work in a positive, efficient, team environment.
  • Availability to work flexible hours, including weekends and holidays.

Why Join Giants Ridge?
  • Mountain Perks - Enjoy free employee passes and discounts for your family so you can hit the trails all season long!
  • Exclusive Discounts - Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
  • Work with Friends - Join a fun, supportive team where every day feels like an adventure.
  • Flexible Scheduling - We offer flexible schedule

About the Company

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Guest Services

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