Job Description Summary The Barback is responsible for providing set-up materials such as ice, glasses, coffee, etc., to all food and beverage outlets. Job Description Key Job Functions Deliver ice, stocks glasses and service outlets during the shift as needed. Ensures outlets have items and materials needed to operate efficiently. Washes glasses in the glass room by operation of washing machine. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations Build solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone
Physical Demands
Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. freezers, loading dock. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required. Qualifications and Skills Excellent organizational skills and attention to detail. Able to work quickly without compromising quality. Ability to work with minimal supervision and maintain a high level of performance. Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Must be able to stand and exert fast-paced mobility for entire shift. Ability to work cohesively with co-workers as part of a team. Previous front facing guest service experience required. Must read, write and speak the English language fluently. Ensure overall guest satisfaction. Additional Job Information/Anticipated Pay Range Pay Range Pay range is $25.50 - $26.50 Pay rate outlined follows contract requirements. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including: • Medical and Dental Insurance • Paid Vacation and Sick Days • Paid Holidays • Pension • Legal Services • Maternity and Parental Leave Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.