Direct the operational efforts and strategies of all food and beverage outlets.
Supervise restaurant, lounge, banquet, kitchen, utility, and sanitation associates.
Train associates on food preparation, seasoning, plate presentation, sanitation, and service standards.
Assist with scheduling, evaluating, and guiding associates.
Maintain open communication between management and staff; administer disciplinary actions when necessary.
Ensure associates have the tools and equipment needed to perform their jobs.
Take immediate action to resolve operational issues in the kitchen or restaurant.
Participate in weekly staff, sales, and food & beverage meetings, as well as monthly inventory.
Ensure all food served meets quality standards and is prepared according to recipes.
Support food service operations across the hotel as needed.
Qualifications:
Previous supervisory experience in full-service restaurants required.
Knowledge of beverage cost controls and sequence of service.
Micros system experience preferred.
Strong communication and interpersonal skills.
Hands-on leadership style with a passion for hospitality.
Ability to work varied shifts, including nights, weekends, and holidays.
Benefits (Full-Time Associates Only):
Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Join Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond.
We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
"We Are Concord!"
We support diversity and inclusion through our mission to be a Great Place to Work for All.
Numbers & Facts
Location
Chattanooga, TN
Skills
Beveragesunmatched
Communication Skillsunmatched
Cook Dishesunmatched
Cost Controlunmatched
Customer Service Evaluationunmatched
Dental Insuranceunmatched
Disciplinary Actionunmatched
Diversityunmatched
Food Qualityunmatched
Food Servicesunmatched
Food and Beverage Industryunmatched
Hotel Managementunmatched
Interpersonal Skillsunmatched
Inventory Levelsunmatched
Leadershipunmatched
Operational Strategyunmatched
Operational Supportunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Quality Metricsunmatched
Restaurantunmatched
Salesunmatched
Sanitationunmatched
Training/Teachingunmatched
Tuition Feesunmatched
Vision Planunmatched
Waitressingunmatched
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