POSITION SUMMARY: Barback assists Bartenders in all opening and closing duties. Responsible for maintaining clean bars, stocking, and cleanliness of silverware, glassware, and dishes for a high-volume restaurant and/or nightlife bar. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Respond to Guest inquiries and requests in a courteous and polite manner
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Provide professional and friendly guest services. Respond to Guest inquiries and requests in a courteous and polite manner
- Adhere to all TC Restaurant Group Standard Operating Procedures
- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized
- Ensure nightly/weekly and opening/running/closing duties are completed
- Maintain opening/closing liquor, beer, wine, and consumables par
- Ensure proper rotation of all liquor, beer, wine, and consumable items
- Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles
- Assist with loading/unloading of miscellaneous equipment, such as boxes, food, and beverage product
- Responsible for ensuring all stocking is complete, and any shortage of stock is reported- Polish and wash glassware throughout shift. Prepares all mixes and garnishes
- Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated
- Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a manager’s attention
- Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures
- Comply with all state and federal liquor laws
- Report any incidents of theft, vandalism, violations, or guest complaints/incidents
- Performs other job-related duties as assigned
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE BARBACK WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:
- Accountability
- Adherence to Policy
- Appearance
- Attitude
- Dependability
- Development
- Guest satisfaction
- Job skills knowledge
- Judgment
- Productivity
- Punctuality
- Quality of work
- Teamwork
- Working relationships
- Written and Verbal communication
WORKING KNOWLEDGE /EDUCATION/REQUIREMENTS:
- High School Diploma or equivalent required
- Proof of eligibility to work in the United States
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
- Knowledge of basic bar and restaurant operations and liquor, beer, and wine brand names
- Knowledge of drink recipes and proper garnish, cutting, and presentation
- Proper lifting techniques, Inventory, and stock rotation
- Entry level of high-volume bar, restaurant, and nightlife operations
- Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures
- Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.
- Tasks are performed from a non-sitting and sitting position.
- Ability to lift, push and pull up to 20 pounds.
- Ability to perform work tasks while bending, stooping, climbing, and reaching.
- Constant contact with guests and fellow Team Members is required.
- Schedule could exceed 30 hours per week and may include overtime when approved by management
- Work varied shifts to include days, nights, weekends, and holidays
- Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.
TC Restaurant Group is an Equal Opportunity Employer.
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