Accidental Death and Dismemberment (AD&D), Bartending, Beverages, Corporate Policies, Credit Cards, Disability Insurance, Employee Assistance Plan, Fitness, Food Services, Food and Beverage Industry, Insurance, Laundry, Law Enforcement, Lift/Move 100 Pounds, Lift/Move 20 Pounds, Lift/Move 50 Pounds, Maintain Compliance, Physical Demands, Portion Control, Resolve Customer Issues, Restaurant, Retail, Sales, Sanitation, Satellite Television, State Laws and Regulations, Statutory Laws, Time Management, Up-Selling, Wireless Communications
Overview
Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!
Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!
We're hiring a Barback to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!
Job Summary:
The Service Bartender is responsible for providing courteous, efficient beverage service to guests and servers while maintaining proper pour control, alcohol awareness and maintaining the service bar area.
The Details:Position Type: Full-Time, Year-RoundPay: $16.20 per hour
Schedule: Typical schedule is 32-40 hours, 5 days per week (includes weekends, evenings, and holidays)
Why The Grand Hotel at the Grand Canyon?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.
Life at The Grand Hotel:
- Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
- Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits:
- Medical, Dental, Vision
- Paid Time Off and Holidays
- Disability Insurance
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
Perks:
- Free Grand Canyon National Park pass
- Free Grand Canyon Railway Train rides
- Access to hotel fitness center and pool at the hotel
- Located just a mile from the south entrance to the Grand Canyon National Park
- Retail, Lodging and Travel Discounts
- Planned employee trips and activities
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities
- Fully understand and support Xanterra Mission Statement and Core Values.
- Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
- Provide prompt, efficient and courteous beverage service to restaurant servers ensuring proper mixology, portion control and content information to guests.
- Practice full alcohol awareness as to the levels of guest alcohol consumption and make decision as to continued service and consumption.
- Ensure Saloon operation is set up and ready to open and close on time conform check lists.
- Provide dining room service bar to Food & Beverage Servers for beverage orders.
- Deliver beverages to guests in the restaurant and Saloon, as necessary.
- Maintain sanitation standards for the bar area conform Serve Safe.
- Serves as an assistant to the bartender on duty, the Barback handles customer requests, filling basic orders as always given and maintaining communication with the bartender.
- Perform cashier duties using the system including ringing up sales, collecting cash, credit card, or room charge.
- Perform side work for service bar and saloon, as assigned per shift including stocking of supplies, cleaning tables, cleaning the saloon etc.
- Handle all guest complaints to best of ability and circumstance as necessary.
- Ensure departmental adherence to all prescribed Company, statutory/regulatory policies, and procedures.
- Other duties as assigned.
Qualifications
- Must be at least 18 years of age or older to be able to legally serve and sell alcohol beverages in the state of Arizona.
- Previous bartending experience with extensive knowledge of various types of beer, wine, applying and firmly enforcing State liquor laws and company policies with regard to alcohol service.
- Strong guest service and interpersonal skills.
Physical Requirements include:
Constantly: stand and walk and lift/carry up to 10 lbs.
Frequently: Handling and reaching outward, lift/carry up to 20 lbs., and push/pull up to 12 lbs.,
Occasionally: sit, reach outward & above shoulder, squat/kneel, bend, lift/carry up to 50 lbs., and push pull up to 100 lbs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.