Barista

With a career at HMSHost, you really benefit

We Offer:

• Health dental and vision insurance
• Generous paid time off
• Vacation
• Flex or sick
• Holiday pay
• Meal and Transportation Benefits
• 401k retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program - refer a friend and earn a bonus Benefits may vary by position, so ask your recruiter for details.

Purpose --------

The Barista is responsible for providing great customer service, fulfilling food and beverage orders, and completing sales transactions within a certified coffee establishment. This role also ensures the establishment operates efficiently by assisting with cleaning, food preparation, seating customers, stocking, and maintaining inventory. This is a non-exempt position and typically reports to the General Manager.

Essential Functions -------------------

Provides exceptional customer service, greets all guests with a smile and friendly disposition, while taking food and beverage orders, answers questions about menu items, and offers recommendations. Calls guests by name and thanks them for their order before they leave.

Prepares and delivers quality beverages and food products consistently to all guests by adhering to recipe and presentation standards. Operates a cash register and receives payment from guests while following all brand HMSHost customer service and cash handling policies and procedures.

Keeps the store clean, stocked, organized, and decorates customer displays so they are aesthetically pleasing and up to brand standards. Follows operational policies and procedures, including those for health & safety and security.

Minimum Qualifications ----------------------

Knowledge, Skills, and Work Environment --------------------------------------

Professional Experience ------------------------

Must have one year of customer service experience. Preferred has at least one year of experience working in a high-volume coffee shop. Preferred previous cash handling experience.

Specialized Skillset -------------------

Competencies ------------

• Excellent customer service and communication skills
• Demonstrates the ability to interact with customers and co-workers enthusiastically
• Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents as well as converse comfortably with customers
• Requires the ability to learn and maintain knowledge of certified coffee establishment products and procedures

Physical Requirements ---------------------

Requires the ability to bend, twist, walk, and stand to perform normal job functions. Ability to stand, walk for long periods of time. Can perform repetitive motions. Has the ability to bend, stoop, or kneel. Must be able to lift up to 40 pounds. Use of hand dexterity for writing, grabbing, pulling, twisting, shaking, Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates.

Company Information -------------------

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates, the Company is an equal opportunity employer. It is the Companys policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex, or gender, including pregnancy, childbirth-related medical conditions, and lactation, gender identity, or gender expression, including transgender status, sexual orientation, national origin, disability, military service, and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state, or local laws and ordinances referred to as protected characteristics.