Barista & Front of House Staff (Full Time & Part Time)

Front of the House staff members at Ten Thousand Coffee will be responsible for carrying out operational duties at the coffee shop.

Maintenance of Cleanliness

• Maintain a clean working environment by taking on various tasks. These tasks include, but are not limited to: Cleaning, clearing and washing dishes, sweeping,
• dusting, mopping, cleaning and organizing condiment stations and taking out the trash
• Uphold and follow all food, health and safety guideline

Order Taking & Cash Handling

• Accurately take and process guest orders
• Handle cash and card transactions responsibly, ensuring accurate accounting of sales

Beverage & Food Preparation

• Create and serve a selection of Ten Thousand Coffees beverages using various brewing methods
• Prepare and serve a selection of Ten Thousand Coffees per recipe
• Remain knowledgeable on Ten Thousand Coffees most current food and beverage menus, as well as all the preparation methods required for the items
• Uphold and follow all food, health and safety guidelines

Customer Service Excellence

• Provide a warm, friendly and professional experience for every guest
• Address guest inquires and complaints efficiently and with a positive attitude
• Offer suggestions and recommend signature items or seasonal items to enhance guest experience

Inventory & Stock management

• Assist with restocking and inventory organization as needed
• Report on short stock levels of consumables (cups, lids, napkins, etc)

Adherence to Brand Standards

• Promote a safe and respectful working environment
• Follow the café’s protocols and standards to maintain the brand’s quality and image

Requirements:

• 6 months - 1 year experience in a fast paced coffee shop environment preferred but not required
• High energy and self motivated
• Flexible  schedule with mornings, evenings, holiday(s) and weekend availability

Benefits:

• Health, Dental, Vision Insurance and EAP (Employee Assistance Program)
• 401(k) Retirement Plan with up to 5% match 
• Life Insurance and AD&D (Accidental Death & Dismemberment) 
• BTA Insurance (Business Travel Accident Coverage)
• Paid-time off (PTO) and Paid-sick leave (PSL) 
• Celebration & Condolence Benefits
• Holiday Gift Certificates 
• FSA (Flexible Spending Account) 
• DCFSA (Dependent Child Care Spending Account)

** All benefits are based on company policy

Hourly Pay: $17 ~ $18/hr base pay + Tips

Store Hours: 

• Weekdays: 7AM - 7PM
• Weekends: 10AM - 5PM