Team Member Job DescriptionPOSITION TITLE: Team MemberREPORTS TO: Store ManagerPosition Purpose: Provides customers with prompt service, makes high-quality beverages and products, and maintains a clean comfortable store environment. Models and upholds Dunn Brothers policies, practices, and standards.Core ResponsibilitiesDelivers excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer.Provides consistent quality beverages and food products for all customers by adhering to all Dunn Brothers recipes and standards.Creates a positive and energetic atmosphere for every guest and employee.Manage the cash drawer and follow all cash handling policies and procedures.Assist with new hire training by helping coach and develop team members.PeopleAvailable to work flexible hours that may include early morning, evenings, weekends, nights and/or holidays.Maintain consistent attendance and punctuality.Available to perform many different tasks within the store during each shift.Engage with our customer, make a connection, and anticipate guests' needs.Being resilient under pressureProduct/ServiceAbility to carry out and understand upcoming marketing promotions.Ensures each and every product delivered to the guest meets Dunn Brothers standards.Ensure all product levels are maintained.EnvironmentEnsures checklists, side jobs, and cleaning projects are completed.Ability to work as part of a teamDriving for ResultsDrive for results with ongoing promotions, achieving store goals, and upselling each customer.Read communication boards daily and weekly company updates.#J-18808-Ljbffr