Barista Market

DeFoor Hospitality Group

Chattanooga, TN

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JOB DETAILS

SKILLS

Beverages, Coffee Making, Communication Skills, Customer Support/Service, English Language, Espresso Making, FIFO, Food and Beverage Industry, Health Department, Lift/Move 30 Pounds, Manual Dexterity, Mathematics, Multitasking, Operational Support, Order Processing, Physical Demands, Point of Sale (POS) Systems, Regulations, Restaurant, Service Delivery, Training Program, Transaction Processing/Management, Workplace Issues

LOCATION

Chattanooga, TN

POSTED

1 day ago

Job Summary:

The Barista is responsible for preparing and serving high-quality coffee, espresso beverages, and light food items in accordance with Peet's Coffee standards while delivering exceptional guest service consistent with the hotel's service culture. This role creates a welcoming and efficient café experience for hotel guests and visitors.

Duties/Responsibilities:

• Prepare and serve coffee, espresso, and specialty beverages following Peet's recipes and presentation standards

• Provide prompt, friendly, and personalized service to all guests

• Accurately take orders and process transactions using the POS system

• Maintain cleanliness and organization of the café, including counters, equipment, and seating areas

• Restock products, supplies, and merchandise as needed

• Ensure proper handling, storage, and rotation of food and beverage items (FIFO)

• Follow all food safety, sanitation, and health guidelines

• Maintain knowledge of menu offerings and make recommendations to guests

• Assist with opening and closing duties, including cash handling and reporting

• Support hotel operations by assisting other departments when needed (especially during peak periods)

• Uphold brand standards for both Peet's Coffee and the hotel

• Adhere to all Health Department rules and regulations and brand standards

• Must be responsible for security of guests, fellow employees and hotel assets

• Must have completed required brand training program

• Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

• Act with the highest level of integrity in every decision

Required Skills/Abilities:

• Strong customer service and communication skills

• Ability to work in a fast-paced environment and multitask effectively

• Basic math skills and cash handling experience

• Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights.

• Must be able to communicate effectively by writing, telephone and personal meeting situations.

• Must be neat in appearance at all times.

• Must be able to work a flexible schedule including weekends and Holidays.

• Must be honest and work well with others.

Education and Experience:

• Previous barista or food & beverage experience preferred

Supervisory Responsibilities:

• None.

Physical Requirements:

• Stand/walk on feet for 8 hours and work in a restrictive space/environment.

• Finger dexterity to type, to write, and work on a computer or micros machine.

• Must speak in a clear, understandable voice and hear at a basic level, and understand English.

• Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds.

About the Company

DeFoor Hospitality Group

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