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Skills
Beveragesunmatched
Casinosunmatched
Class B Licenseunmatched
Communication Skillsunmatched
Computer Softwareunmatched
Detail Orientedunmatched
Espresso Makingunmatched
Financial Transactionsunmatched
Food Deliveryunmatched
Food and Beverage Industryunmatched
Gamingunmatched
Multitaskingunmatched
People Managementunmatched
Point of Sale (POS) Systemsunmatched
Presentation/Verbal Skillsunmatched
Reconciliationunmatched
Regulationsunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Sanitationunmatched
Staff Trainingunmatched
Writing Skillsunmatched
Description
WHATS IN IT FOR YOU
Competitive salary of $18.82/hr. with discretionary performance bonuses 2x a year!
Complimentary meals and covered team member parking.
Company-paid gaming licenses (Class B & Class A)
WHAT YOU'LL DO
Exemplifies Muckleshoot Casino Resort's values and sets a great example by always demonstrating excellent guest service and professionalism.
Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
Accurately take food and beverage orders promoting and recommending menu options to guests.
Clean and maintain work areas and equipment, before, during and after guests are served.
Help guests select food and beverage items (i.e., explaining daily specials or answering preparation questions).
Operate an espresso bar machine and prepare beverages ranging from simple to elaborate drinks.
Prepare and serve ice cream orders.
Follow standards for display cases; maintains, cleans, and restocks as needed.
Ensure guest satisfaction by delivery of food and beverage in an efficient and friendly manner.
Follow cash handling and cash register procedures.
Reconciliation of daily "end of shift" financial transactions.
Perform assigned daily and weekly cleaning tasks.
Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
Follow health, safety, and sanitation guidelines for all products.
Provide excellent guest service to ensure a positive guest experience.
Create, maintain, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
Other duties as assigned.
WHAT YOU'LL BRING
Ability to obtain a Class III B gaming license.
A minimum of six (6) months' experience as a Counter/Barista is required.
Previous lead or supervisory experience preferred.
Required to have and maintain a valid WA State Health Card/Food Handlers Permit.
Must be able to maintain Class 12 permit and /or Class 13 Permit required
HOW YOU'LL BE SUCCESSFUL
Knowledge of health & safety standards and regulations as required.
Knowledge of computers, basic software, and POS systems.
Skilled in cash handling and excellent guest service skills.
Ability to demonstrate a well-groomed presence and always maintain a professional appearance.
Ability to effectively communicate and train staff.
Ability to follow oral and written instructions.
Ability to learn and maintain knowledge of products and procedures.
Ability to multi-task in a high-pressure environment, with attention to detail.
Ability to work with and maintain confidential information.
Ability to work various shifts, weekends, and holidays.