Accounting, Beverages, Conflict Resolution, Customer Support/Service, Detail Oriented, English Language, Espresso Making, Establish Priorities, Ingredient Preparation, Keyboards, Lift/Move 25 Pounds, Mathematics, Merchandising, Multitasking, Organizational Skills, Point of Sale (POS) Systems, Resolve Customer Issues, Sales, System Operations, Up-Selling
POSITON PURPOSE: Craft exceptional beverages, provide warm and genuine service, and work with precision and care. Provide food items as ordered and to specifications.
ESSENTIAL FUNCTIONS:
- Understand full menu, including ingredients, preparation, and service standards.
- Consistently prepare quality beverages and dishes to standard.
- Maintain cleanliness and organization of work area, performing cleaning as assigned.
- Operate POS system accurately while multitasking and completing side work.
- Comply with accounting guidelines for processing payments and completing closing tasks at end of shift.
- Follow merchandising, stocking, rotation, and storage standards.
- Handle guest orders from start to finish, resolving complaints professionally.
- Assist in other areas of the marketplace as business levels demand.
- Other duties as assigned.
POSITION REQUIREMENTS:
- Prior hospitality, customer service, or barista experience preferred.
- Must be able to learn all menu items and up-selling techniques.
- Basic mathematical skills necessary to operate a register.
- Ability to effectively resolve conflict situations, such as inaccurate check total.
- Outgoing, pleasant personality and the ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests.
- Ability to operate keyboard and Point of Sale procedures to handle cashier functions.
- Detail-oriented and highly organized; able to multitask, prioritize effectively, and work well both independently and as part of a team.
- Physically able to stand, walk, lift up to 25 lbs., and perform required tasks.
- Must be able to work a varied schedule to include mornings, days, evenings, weekends, and the ability to work under pressure.
$14.00 - $15.00 / Hour Wage
River Center Market is an equal opportunity employer.
Additional Information
- Hourly/Yearly Wage: $14.00 - $15.00 / Hour