Summary The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucks establishment and performing other support functions which may include cleaning the food preparation customer seating or stock areas and maintaining inventory performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.
Essential Functions • Greets customers and takes food order • Provides information about products and looks for opportunity to up-sell" products • Prepares all drink orders to Starbucks and HMSHost standards • Operates a cash register and receives payment from customers in cash or credit card • Accurately counts and provides change to customers as required • Follows all HMSHost customer service and cash handling policies and procedures • Educates and informs customers about the differences among coffee beans, coffee preparation, and home brewing methods • Cleans and stocks customer area • Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Minimum Qualifications Knowledge, Skills and Work Environment • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner • Requires the ability to bend, twist, and stand to perform normal job functions • Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers • Requires the ability to learn and maintain knowledge of Starbucks products and procedures • Some cash handling and customer service experience preferred
Equal Opportunity Employer EOE Minority, Female, Disabled, Veteran (MFDV) Drug Free Workplace (DFW) Source: HMSHost
Making Your Career More Satisfying HMSHost is part of Autogrill S.p.A. –the world’s largest provider of food and beverage services for travelers. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports and on motorways worldwide. With 33,000 associates and revenues of more than $2.7 billion, we use our experience and global reach to offer travelers an unparalleled blend of local, regional and international brands. HMSHost will provide you with the opportunity to develop your career at our many branded restaurants. Explore our various hourly and management positions in the U.S. and Canada or our corporate openings in Bethesda, Maryland.