Barista Job Description:
Customer service is at the forefront of this position. While making great coffee beverages is a key component to the role, it all begins and ends with guest interaction. As a Barista at Gaucho, you are an ambassador to the brand and a fundamental pillar of the brand is maintaining an excellent guest experience.
Main Responsibilities of a Barista:
- Greeting guests upon arrival and welcoming them
- Listening to questions and assisting guests
- Fulfilling take-out and dine in orders
- Distributing pick-up orders appropriately
- Monitoring and answering incoming phone calls
- Expressing gratitude for guests' visit and patronage
Responsibilities of a Barista:
- Open/Close Marketplace area & station
- Maintain clean, organized and well stocked station
- Tune and detail equipment as required
- Place guest orders and prepare them
- Handle guest transaction through the POS
- Develop creative, new drink options for the menu
- Notify supervisors of issues or concerns
Barista Job Requirements:
- At least 3 years of experience & training as a barista.
- Experience with La Marzocco espresso machine
- Excellent interpersonal and social skills (forward facing guests)
- Organization & time management a must
- ServeSafe certification a plus
- Diligent self-starter with great communication skills
- Genuine passion for the hospitality industry
Work schedule
- 8 hour shift
Supplemental pay
- Tips