Barista - Retail Clerk 2

Barista - Retail Clerk 2

Salary

$43,836.00 - $55,596.00 Annually

Location

Main Campus, 6501 S 19th Street, Tacoma WA 98466, WA

Job Type

NPS and NPUnS

Job Number

26-21-CS #MON

Division

Administrative Affairs

Department

Bookstore, Food, & Print Resources

Opening Date

07/29/2026

Closing Date

8/9/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

NA

Salary Information

The high end of the salary range, Step M is used for a longevity step

• Description
• Benefits
• Questions

Who We Are

Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.

To grow our workforce, we are seeking creative, collaborative faculty who are reflective of the diverse community we serve. Tacoma Community College is a public Associate- and Bachelor's-granting institution that serves a student-body of approximately 10,000 students. Our students are 48% students of color, 60% female, and have a median age of 26. We embrace our identity as a community college. Our faculty are engaged in innovative work to improve student retention and program completion, and community success. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty.

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, neurodivergent people, and the LGBTQIA2+ community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching.
• Welcome difference and model respectful interaction with others.
• Recognize and honor the important role that diversity brings to an educational community.
• Have experience teaching or doing research in Native/Indigenous communities.
• Are committed to educating a racially and socioeconomically diverse student population.
• Are committed to teaching in a community college setting.
• Care deeply about student success.
• Intentionally support and promote efforts related to equity, diversity, and inclusion.
• Honor TCC's mission promoting equitable access to educational opportunities.
• Reflect the diversity of our community.

Position Summary

Under direct supervision of the Executive Director of Bookstore, Food Services, and Print Services and/or Food Services Manager, this position provides customers with prompt and warm service, quality beverages and products, and maintains a clean and comfortable food service environment. This position is responsible for opening or closing the Titan Café, helps with covering shifts, inventory management, ordering, loss prevention, and assists in troubleshooting equipment.

This is a full-time non-permanent classified barista position scheduled to work Monday - Friday 8:00 am - 5:00 pm.

Essential Functions

• Regularly prepares a variety of espresso and non-espresso beverages using equipment such as coffee grinders, brewers, espresso machines, blenders, etc.
• Follows standard or customized recipes for customers, can quickly adapt recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Serve as cashier; operate a point of sale cash register terminal, receive and dispense various forms of tender including cash, checks, credit cards, accounts, and gift cards.
• Provides high-quality customer service and professionalism to both internal and external guests.
• Communicates information to the Executive Director of Bookstore, Food Services, and Print Services and/or Food Services Manager to ensure that all guest needs are met in a timely manner.
• Responsible for assigning tasks to part time, temporary staff, student workers and/or others to ensure timely and thorough completion of various task lists, including daily, weekly, monthly and more.
• Functions as trainer of staff in all Café matters, including but not limited to espresso basics and POS system; provides POS cross training to Bookstore staff when applicable.
• Regularly checks work of Titan Café staff and provides appropriate feedback.
• Ensures excellent customer service is given to every customer, resolves complaints when they arise. If necessary, escalates complaints to Food Service Manager or Executive Director.
• Assists as needed in cleaning shelves, fixtures, and furnishings; properly cleans and sanitizes food preparation area and equipment; including sweeping and mopping per shift; maintains retail stock in attractive and orderly appearance.
• Regularly assesses inventory levels of merchandise, assist with ordering of supplies and sundries, completes periodic inventory counts, and participates in annual inventory count; advises supervisor as to changes in inventory levels.
• Brings in new ideas and/or participates in brainstorming sessions for drinks, food, equipment and/or vendors/services.
• Prepare food, arranges condiments, and keeps food counter clean and orderly.
• Assists with cost control/loss prevention by ensuring baristas are using equipment/supplies appropriately.
• Oversees quality and stocks retail goods and supplies which requires lifting up to 50 pounds.
• Coordinate displays, special sales and new merchandise.
• Follows all verbal and written operational policies and procedures as directed by the Executive Director of Bookstore, Food Services, and Print Services and/or Food Services Manager.
• Must maintain state health standards and have a current Food Handlers Permit.
• Open/close cafe as needed.
• Perform other duties as assigned.

Qualifications

Duties of the position require knowledge, skills and abilities:

• Knowledge of computerized accounting and point-of-sale systems.
• Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner.
• Actively participate as a member of the café and bookstore team to move the department towards the completion of shared departmental and college goals.
• Excellent customer service skills; including establishing, building and maintaining internal/external customer satisfaction.
• Ability to oversee the work of part time or temporary staff, student workers, etc. in a professional and proactive manner.
• Ability to provide empathetic and timely service to students, faculty, staff, and community members in a higher education setting.
• Ability to communicate and relate well with diverse populations, students, faculty, staff and the general public in a friendly, courteous, respectful and professional manner with an appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ability to promote and maintain a healthy and positive work environment with collegial and cooperative work relationships.
• Ability to provide clear and ethical principles to decision making and use judgment and discretion in sensitive matters.
• Ability to perform well under pressure, multi-task, and engage in criticalself-reflection and growth.
• Ability to work independently and as a member of the cafe team.
• Ability to represent the college effectively at all levels, both internally and externally.

Minimum Qualifications:

• High school diploma or GED certificate.
• Excellent customer service.

Preferred Qualifications:

• 1 year of Barista or food counter experience.
• Experience overseeing people in any setting (paid or volunteer).

Conditions of Employment

• The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff.

• Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

• Ability to move and carry items up to 30 pounds.

• Must maintain state health standards and have a current Food Handlers Permit

The successful candidate must demonstrate:

• Knowledge of computerized accounting and point-of-sale systems.
• Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner.
• Actively participate as a member of the bookstore team to move the department towards the completion of shared departmental and college goals.
• Excellent customer service skills; including establishing, building and maintaining internal/external customer satisfaction.
• Ability to provide empathetic and timely service to students, faculty, staff, and community members in a higher education setting.
• Ability to communicate and relate well with diverse populations, students, faculty, staff and the general public in a friendly, courteous, respectful and professional manner with an appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ability to promote and maintain a healthy and positive work environment with collegial and cooperative work relationships.
• Ability to provide clear and ethical principles to decision making and use judgment and discretion in sensitive matters.
• Ability to perform well under pressure, multi-task, and engage in critical self-reflection and growth.
• Ability to work independently and as a member of the Bookstore team.
• Ability to represent the college effectively at all levels, both internally and externally.
• Communicates information to the Store Manager, Lead Sales Associate, and lead café barista to ensure that all guest needs are met in a timely manner.
• Follows all verbal and written operational policies and procedures as directed by the Lead Barista and Director for the Bookstore.

Application Process

Application Materials

Complete application packages must include the following:

• Tacoma Community College online application.

• Resume and cover letter

Terms of Employment

This is a full-time non-permanent classified position currently scheduled to work Monday - Friday 8:00 am - 5:00 pm. The salary range for this position is $43,836 to $55,596, with most candidates starting at $43,836 depending on qualifications. Flexibility in scheduling is required to meet the departments needs. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified". Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency.

Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Patrícia McCray-Roberts, Title VII and Title IX, 253-566-5051; Kathryn Held, Section 504 Officer, Building 7, 253-566-5157. Tacoma Community College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Tacoma Community College

Human Resources

6501 S 19th St Bldg. 14, Tacoma WA 98466

www.tacomacc.edu/about/employment

The benefits information presented on this page is a summary of College provided benefits. This information is subject to change and is subject to the provisions of any legislative mandates and College policy changes. For more detailed information about Tacoma Community College (TCC) benefits, please do not hesitate to contact the College benefits coordinator at (253) 566-5024.

TCC offers a comprehensive benefits package which include medical, dental, life insurance, and long- term disability insurance through the Public Employee Benefits Board (PEBB), along with retirement benefits through TIAA and the Department of Retirement System

Eligibility

Full-time faculty, classified staff, administrators and professional staff are eligible for benefits. Hourly employees and part-time faculty may be eligible for benefits if, and when, they meet specific criteria and are notified by TCC Human Resources.

Effective Date of Coverage

Coverage begins the first day of the month following the date of hire, or date of achieving eligibility status. If the date of hire is the first working day of the month, coverage begins immediately.

Health Insurance

Medical Plans

Eligible employees have several medical plan options to select from (provided by PEBB). Employees pay a monthly premium through payroll deduction.

Premium Rates Effective January 1, 2024

Resources:

PEBB Website

Medical Plan information

PEBB Medical Plan Comparison

Dental Plans

Employees choose from three dental plans. TCC covers the full dental premium for employees and enrolled dependents.

Resource:

Dental Plan Comparison

Vision

Covered under medical plan chosen.

Waiving Medical Coverage

If you have other employer-based medical insurance, Medicare or TRICARE, you have the option to waive PEBB medical coverage. Dental is mandatory for all eligible employees and cannot be waived, unless enrolled in dental coverage as a dependent under a SEBB (School District Employee Benefits Board) plan.

Flexible Spending Arrangement (FSA) & Dependent Care Assistance Program (DCAP) & Limited Purpose FSA

FSA & DCAP accounts allow employees to set aside pre-taxed dollars to cover out-of-pocket health care and/or childcare expenses.

Members of WFSE (HE CCC) and WPEA, will be eligible to receive a $250 FSA card if employed as of November 1, 2023 with an annual full-time equivalent salary of less than $60,000, and is enrolled in a non-CDHP medical plan as of January 1 of the plan year that FSA funds are made available. This card is

issued by PEBB in the following January and does not count against the annual FSA limit, if enrolled in an FSA with Navia.

The Limited Purpose FSA is eligible for employees who are enrolled in a consumer-directed health plan (CDHP) that has a Health Savings Account. The Limited Purpose FSA is only for dental and vision expenses.

Resource:

Navia Benefit Solutions

Life Insurance

Benefits eligible employees, lawful spouse or same-sex domestic partner, dependent children under 26 years of age are eligible to enroll in life insurance. Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date.

Basic Coverage: $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer-provided at no cost to the employee.

Supplemental Life Insurance Coverage(s): Any supplemental term life insurance and AD&D coverage for employee, lawful spouse, qualified same-sex domestic partner, and family is available at additional cost to the employee.

Resource:

MetLife Life Insurance

Long Term Disability (LTD)

Basic LTD: Provides 60% of the first $400 pre-disability earnings, reduced by any deductible income at no cost to the employee.

Supplemental LTD: Supplemental LTD coverage to replace at 60% or 50% of full pre-disability earnings is available at an additional cost to the employee.

Resource:

PEBB Long-Term Disability Insurance

PAID LEAVE

Classified staff, Administrators, and Professional staff are eligible for paid vacation, sick leave, and personal leave, along with paid federal holidays. Classified Monthly vacation entitlement amounts can vary from 11.33 to 16.67 hours per month depending on the length of state service. Administrator/Exempt Professional vacation leave is 16.00 hours per month. Monthly sick leave entitlement is 8.00 hours per month based on 100% FTE position and will be prorated accordingly if less than 100% FTE. Annual personal leave entitlement varies depending on employee type. Full-time classified, administrators, and professional staff are paid for all federal holidays.

Full-time faculty receive 84.00 hours of paid sick leave per academic year along with 28.00 hours of personal leave. Full-time faculty are paid on an annual contract and do not receive pay for federal holidays.

Part-time faculty receive sick leave each quarter using a formula based on the total FTE% from the cumulative teaching contracts issued to them that quarter. They would receive 7.00 hours of personal leave if they are issued a multi-quarter appointment at the start of the academic year. Part-time faculty do not receive pay for federal holidays.

Part-time hourly and student employees receive 1 hour of sick leave for every 40 hours worked in a month (and fractions, thereof). Up to 40 hours of sick leave can carry over from one calendar year to the next.

If a part-time hourly or student employee is hired into a full-time position, the sick leave hours earned in the part-time position do not carry over to the full-time position. Part-time hourly and student employees are not paid for federal holidays.

Monthly entitlements are given at the beginning of the following month.

All employees in salaried positions may take up to five days of paid bereavement time off for the death of a family member. This is separate from the sick leave or vacation leave.

RETIREMENT

Retirement participation is mandatory for retirement benefit eligible TCC employees. Employees are offered a choice between two retirement plans and that choice is generally irrevocable while employed at TCC.

Classified Employees and (retirement eligible) Part-Time hourly:

Classified employees and eligible part-time hourly employees must choose between the Public Employees Retirement Systems (PERS) Plan 2 or Plan 3. More information about these plans can be found at this link: Department of Retirement Systems Plans

Faculty:

Faculty can choose to enroll in the State Board Retirement Plan (SBRP) with the plan administrator being TIAA or the Teachers Retirement System (TRS) Plan 2 or Plan 3 administered by the Department of Retirement System (DRS). Prior history in any of these plans may limit current plan choice. Click here to compare TRS Plan 2, TRS Plan 3, and SBRP.

SBRP -TIAA - This is a Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee's contributions. Contribution rates are based on age.

TRS Plan 2 - A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

TRS Plan 3 - A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

Administrative/Exempt Employees

Administrators and Exempt employees may choose to participate in the State Board Retirement Plan (SBRP), administered by TIAA, or the Public Employees Retirement System (PERS) Plan 2 or Plan 3, administered by the Department of Retirement Systems (DRS). Prior history in a Washington State Retirement Plan may limit plan choice. Click here to compare PERS Plan 2, PERS Plan 3, and SBRP.

SBRP/TIAA - This is a 401(a) Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee's contributions. Contribution rates are based on age.

PERS Plan 2 - A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

PERS Plan 3 - A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

PERS Rates Effective September 1, 2023

TRS Rates Effective September 1, 2023.

State Board Retirement Plan (SBRP) - Contributions Rates:

Contributions are based on your age:

Voluntary Retirement Savings:

State Board Voluntary Investment Program (SBVIP):

SBVIP is a voluntary, optional, unmatched retirement savings plan, operating under Section 403(b) of the Internal Revenue Code (IRC), administered by TIAA. SBVIP participants may contribute on a pre-tax and/or after-tax (Roth) basis, up to the annual IRS limit and can start and stop their contributions at any time during employment. Contact Human Resources to start/stop contributions.

Deferred Compensation Program (DCP):

Tax-deferred savings plan administered by the Department of Retirement Systems. New Full-time employees are automatically enrolled in DCP 3 months after hire at a contribution rate of 3%. Employees are sent a notification letter within approximately 30 days of hire. This notice includes information about auto-enrollment and the necessary steps to take if one chooses to opt-out or make changes to their DCP enrollment. Contributions can be changed at any time during employment. Following the initial auto- enrollment possibility, employees would contact DRS to setup contributions and can contribute on a pre- tax basis up to the annual IRS limit.

Tuition Waiver

Administrative, Classified, Full-time Faculty, and Part-Time faculty employed for more than 50% FTE are eligible to register for space-available classes, up to 10 credits per quarter, with the State Employee Tuition Waiver program. Class registration and any applicable class fee will still apply. Click here for the Tuition Waiver form.

Liberty Mutual

PEBB members may receive a discount of up to 12% off Liberty Mutual's auto insurance rates and up to 5% off of Liberty Mutual's home insurance rates.

Contact Liberty Mutual at 1-800-706-5525 and mention that you are a State of Washington PEBB Member (client #8246) or visit a local Liberty Mutual office and let them know you are State of Washington PEBB Member (client #8246) for a quote.

Collective Bargaining Agreements:

WFSE Higher Education Community College Coalition: WFSE (HE CCC) CBA

WPEA Higher Education: WPEA CBA

WFSE Represented Exempt Bargaining Unit: WFSE-Exempt CBA

TCC Faculty Negotiated Agreement: TCC Faculty Negotiated Agreement

01

Which best describes your level of education?

• High School graduate or equivalent
• Some College
• Associates degree from an accredited college or university
• Bachelors degree from an accredited college or university
• Masters degree or higher from an accredited college or university

02

How many years of experience do you possess as a barista or in food counter services?

• Less than 1 year
• More than 1 year but less than 2 years
• More than 2 years but less than 3 years
• Over 3 years

03

Do you have previous experience supervising in any setting? (paid or volunteer)

• Yes
• No

04

Do you have experience working as a barista?

• Yes
• No

05

Ability to safely move, lift, and carry items weighing up to 50 pounds, with or without reasonable accommodation?

• Yes
• No

06

Do you possess a current Food Handlers permit?

• Yes
• No

Required Question

Employer Tacoma Community College

Division Administrative Affairs Address 6501 South 19th St

Tacoma, Washington, 98466

Phone 253-566-5051

Website http://www.tacomacc.edu