Required Knowledge, Skills and Abilities
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build and maintain relationships
- Ability to lift up to 50 lbs.
- Ability to walk, bend, and stand for extended periods.
- Must be able to multitask
- Retail, hospitality, and/or customer service experience preferred
Duties & Responsibilities
- Provide quick, friendly and excellent customer service to ensure all guests have a memorable and pleasant dining
- experience at Common Bond
- Prepare and serve beverages according to customer request/needs
- Engage with and understand our guests, including discovering and responding to guests needs through effective and
- clear communication
- Maintains sanitation and orderliness of all equipment, supplies and utensils
- Prepare bar and lounge for morning, afternoon and evening service
- Help clean customer area – including wiping bar counter, mopping, etc.
- Provides quality beverages and food products to all guest by adhering to recipe and presentation standards
- Requires the ability to learn and maintain knowledge of Common Bond’s products and procedures
- Follows health, safety and sanitation guidelines for all Common Bond products
- Describe promotions and new product to customers
- Ensure customer service stations are well stocked
- Running food and drinks to customers in a timely fashion
- Notifying a direct supervisor if a customer has a complaint
- Rolling silverware
- Inform management of any foreseeable shortages before items run out
- Maintain clean restrooms, check every half hour
- Keep doors and windows clean and free of handprints
- Rotating stock using the FIFO method
- Maintain good attendance and punctuality
- Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling
- and store safety and security
- Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as
- temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
- There may be additional duties, responsibilities and qualifications for this job
Common Bond is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and inclusive workplace that all qualified candidates. We believe that enables us to retain the top talent while serving our customers.
Reports to: General Manager
FLSA Status: Hourly/Non-Exempt
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Supplemental pay
- Tips
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Referral program
- Paid training
