Team Member Job DescriptionPOSITION TITLE: Team MemberREPORTS TO: Store ManagerPosition Purpose: Provides customers with prompt service, makes high-quality beverages and products, and maintains a clean comfortable store environment. Models and upholds Dunn Brothers policies, practices, and standards.Availability Monday - Friday 6am - 5:30pm, please note this location is closed weekends and all major holidays.CORE RESPONSIBILITIESDelivers excellent customer service to all customers by acting with a customer‑first attitude and connecting with the customer.Provides consistent quality beverages and food products for all customers by adhering to all Dunn Brothers recipes and standards.Creates a positive and energetic atmosphere for every guest and employee.Manages cash drawer and follows all cash handling policies and procedures.Assists with new hire training by helping coach and develop team members.PEOPLEAvailable to work flexible hours that may include early morning, evenings, weekends, nights and/or holidays.Maintains consistent attendance and punctuality.Available to perform many different tasks within the store during each shift.Engages with customers, makes a connection, and anticipates guests' needs.Is resilient under pressure.PRODUCT/SERVICEAbility to carry out and understand upcoming marketing promotions.Ensures each and every product delivered to the guest meets Dunn Brothers standards.Ensures all product levels are maintained.ENVIRONMENTEnsures checklists, side jobs, and cleaning projects are completed.Has the ability to work as part of a team.DRIVING FOR RESULTSDrives for results with ongoing promotions, achieving store goals, and upselling each customer.Reviews communication board daily and weekly company updates.#J-18808-Ljbffr