Beverages, Card Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Diversity, Equipment Maintenance/Repair, Espresso Making, Facilities Management, Food Services, Manual Dexterity, Multitasking, Order Processing, Organizational Skills, Physical Demands, Restaurant, Team Player
Overview:
Embark on an exciting career journey as a Wilberforce University in our vibrant campus dining facility! This dynamic role is perfect for individuals who bring energy, attention to detail, and a passion for creating exceptional coffee experiences. As a key part of our front-of-house team, you'll help craft the welcoming, energized environment that fuels our college community every day.
Responsibilities:
- Prepare and serve a range of coffee and tea beverages, ensuring consistent quality and presentation.
- Greet and engage with guests, take orders, and provide recommendations while delivering friendly and attentive customer service.
- Operate and maintain coffee machines, grinders, and other equipment to ensure they are clean, well-maintained, and functioning correctly.
- Manage and restock coffee beans, syrups, milk, and other beverage ingredients as needed to ensure a well-supplied coffee bar.
- Handle cash and card transactions accurately and efficiently, including providing change and processing payments.
- Maintain a clean and organized coffee bar area, including regular cleaning of counters, machines, and utensils.
Qualifications:
- A passion for coffee and tea, along with a commitment to delivering high-quality beverages.
- Excellent customer service skills, including the ability to engage with guests and provide a welcoming experience.
- Attention to detail and the ability to work efficiently in a fast-paced environment.
- Strong communication skills and the ability to work effectively in a team.
Physical Requirements
- Ability to stand and walk for extended periods during scheduled shifts.
- Frequent bending, reaching, twisting, and repetitive hand movements.
- Ability to lift, carry, and move items weighing up to 25–30 pounds.
- Manual dexterity to operate espresso machines, grinders, and other equipment.
- Ability to work in a fast-paced, high-volume environment.
- Tolerance for exposure to heat, steam, noise, and food aromas.
- Ability to multitask while maintaining attention to detail.
- Capability to work early mornings, evenings, weekends, and holidays as needed.
Who We Are:
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.
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Thompson Hospitality Corporation