Bartending, Beverages, Color Vision Deficiency, Communication Skills, Credit Cards, Customer Support/Service, Electrical Components, Employee Relations, English Language, High School Diploma, Housekeeping/Cleaning, InfoGenesis, Interpersonal Skills, Lift/Move 40 Pounds, Maintain Compliance, Manual Dexterity, Mathematics, On Call, Order Picking/Packing, Order Processing, Organizational Skills, Regulations, State Laws and Regulations, Waitressing
Prepare and serve beverages to guests and servers (food servers, cocktail waitresses).
Qualifications & Skills:
- Ability to provide our guests with excellent customer service.
- Excellent communication and observation skills.
- Easygoing demeanor to ensure a fun and safe environment for our guests.
- Ability to move quickly up and down the bar.
- Must have basic math skills.
- Must be able to run cash register.
- Must have excellent hand-to-eye coordination.
- High School diploma or equivalent.
- Must be at least 21 years of age to serve alcohol, in accordance with local laws.
Additional Requirements:
- Constant walking, standing, twisting, bending, reaching (to a height of 8ft).
- Transporting, pushing, pulling and maneuvering items weighing up to 40 lbs.
- Normal sense of smell, touch, sound and vision range including absence of color blindness.
- Eye/hand coordination and manual dexterity as well as the ability to distinguish letters and symbols.
- Use of electrical equipment and Infogenesis POS.
- Ability to understand and comply with all company and departmental rules, regulations, policies and procedures and union contract.
- Skill in establishing and maintaining effective working relationships with staff.
- Must maintain compliance with all state and local laws regarding proper alcohol service.
- Must be able to work with money and credit cards.
Guest Service (Internal/External) Standards:
Employee is required to meet and deliver our core values, service standards, and family style service.
Performance Requirements:
- Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
- Above average speech - both speaking and reading/writing English.
- Need excellent interpersonal skills.
- Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
Job Duties:
- Greet guests in a friendly and cheerful manner while taking their drink order.
- Prepare drinks using proper recipe and glassware.
- Serve drinks in a fast, friendly and efficient manner.
- Keep the bar clean and organized.
- Direct beverage attendants.
- Correctly ring up drinks on the register and return correct change.
- Answer guest questions about the property and events.
- Monitor guest alcohol consumption levels and intoxication level.
- Ensure responsible serving only to guests 21 and older (carding, dont over-serve).
- Exemplify our core values, family style service, our mission and vision.
- Exemplify our DEI (diversity, equity, inclusion) culture.
- Perform other job-related duties as assigned.
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Caesars Entertainment Inc