Bartender/Barista

General Purpose

Prepare, mix and serve drinks and beverages correctly to either customers directly or through serving staff.

Main Job Tasks, Duties and Responsibilities

• greet customers and present beverage menus
• make recommendations and answer all related inquiries
• check identification of customers to verify they are of legal drinking age
• take orders from serving staff or directly from customers
• record drink orders accurately into register system
• prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes
• peel, slice and pit fruit for garnishing drinks.
• mix and garnish cocktails according to standard specs
• serve snacks to customers seated at the bar
• upsell drink and snack items to customers
• respond promptly to requests from customers in a polite and professional fashion
• attempt to limit problems related to customers' excessive drinking by following established procedures
• process transactions using the POS system
• prepare checks for customers
• process customer payments
• arrange glasses and bottles into attractive and functional displays
• ensure clean glasses, bar equipment and working areas
• comply with all health, safety and hygiene standards and policies
• balance the cash register at the start and close of each shift
• monitor inventory
  
• order and restock bar inventory

Skills and Experience

• High School Diploma preferred
• minimum age requirement of 21 years
• working knowledge of standard drink recipes
• working knowledge of spirits, wine and beer
• understanding of classes of alcohol, different glasses, brand names and garnishments
• working knowledge of bar equipment
  
• knowledge and education in mixology an advantage
• numeracy and cash-handling skills
  
• able to work flexible schedules
• able to work in a standing position for long periods
• be able to reach and bend and frequently lift up to 30 pounds

Key Competencies

• customer service orientation
• communication skills
• interpersonal skills
• team member
• high energy level
• handle a fast-paced work environment
• reliability
• honesty and integrity