Bartender/ Server PM 400PM to 11:00 PM

The Restaurant Server is responsible for greeting guests, taking orders, serve food and beverages, and checking on guest to ensure

complete satisfaction.

CANDIDATE PROFILE

Experience

High School Diploma is preferred, one-year hotel food service experience with general knowledge of full service, table-side service

and standards.

Must be of legal age to serve alcohol and actively TABC Certified.

Must possess a Food Handlers Certification

JOB ESSENTIALS

Presents menu, answers questions, and makes suggestions regarding food and service and/or drink service. Become informed of

daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the guest(s) as requested.

Relays order to kitchen and serves courses from kitchen and service bars.

Serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service

of courses to correspond with the dining pace of the guests.

Complete a check back after guest receives meal

Observe guests to respond to any additional requests and to determine when meal has been completed.

Compute bill and accepts payment.

Clears and resets tables at conclusion of each course and completely resets table in a timely manner after guest(s) departs.

Complete of all opening, running (during service time), and closing sidework assigned each shift.

Assist co-workers when needed throughout the shift.

Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely

manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in

accordance to the “Make it Right” established guidelines.

Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members

during each shift. Reports all accidents and injuries in a timely manner.

Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed

safely, efficiently and effectively

Perform any other job-related duties as assigned