SUMMARY: To prepare and serve beverages to guests in a professional and friendly manner. Ensure a high level of guest service, maintain a clean and organized bar area, and adhere to all safety and legal regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Accurately mix, garnish, and serve alcoholic and non-alcoholic beverages according to established recipes in a high volume environment
Serve guests in compliance with TIPS (Training for Intervention ProcedureS) to ensure we follow all legal and safety regulations regarding alcohol service
Ring and complete all transactions accurately, in compliance with department policy and procedures
Requisition work station supplies to maintain pars and monitor quality of product
Provide friendly and efficient service to customers, take orders, and ensure customer satisfaction
Set up and close work stations in compliance with established procedures
Maintain established health code standards and procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
1 year bartending experience
Preferred:
High School Diploma/GED or equivalent experience
1-year cash handling, bank reconciliation experience and point-of-sales system experience
Skills
Required:
Accurate and detail-oriented
Strong organization skills
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Excellent time management skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
REQUIRED TRAINING
Treasure Island guest service training
TIPS training and certification
Bloodborne Pathogens training
Treasure Island point-of-sales system training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must be willing to work in waterpark atmosphere, noise, humidity, wet environment
Must be willing to work in extreme temperatures and weather conditions
Must have a good sense of balance, and be able to bend and kneel
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds infrequently
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed throughout the property including outdoors and may include flashing lights, frequent loud noises, cigarette smoke, water and humidity and pool chemical
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Numbers & Facts
Location
Welch, Minnesota
Website
https://www.ticasino.com/about
Skills
Banking Servicesunmatched
Bartendingunmatched
Beveragesunmatched
Communication Skillsunmatched
Computer Workstationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Health Maintenanceunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Legalunmatched
Lift/Move 25 Poundsunmatched
Order Processingunmatched
Organizational Skillsunmatched
Pathogensunmatched
Point of Sale (POS) Systemsunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Quality Monitoringunmatched
Reconciliationunmatched
Regulationsunmatched
Time Managementunmatched
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