Baskin Cake Decorator

Dunkin'

Alexandria, VA

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JOB DETAILS

SKILLS

Continuous Improvement, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, Inventory Management, Lift/Move 50 Pounds, Organizational Skills, Process Management, Regulations, Resolve Customer Issues, Restaurant, Safety/Work Safety, Team Player, Time Management

LOCATION

Alexandria, VA

POSTED

30+ days ago

Job Highlights:* Exceptional decorating skills including gel, icing, airbrush, decorating kits, edible images, floral designs, and licensed character designs.* Portfolio submission required; candidates must provide examples of previous cake decorating work* Cake decoration demonstration as partof the interview process.* Coordination skills to replicate drawings and letters from printed images.* Adherence to established food-handling procedures to meet local health regulations.* Ability to perform under pressure in a high-volume restaurant, including swift movement and responsiveness.* Comfortable working in varying temperature conditions.* Capable of lifting up to 50 pounds.Responsibilities: As a Cake Decorator, your responsibilities will include, but are not limited to:* Cake Preparation and Decoration:* Create beautifully decorated cakes according to customer specifications and established standards.* Utilize a wide range of decorating techniques, including gel, icing, airbrushing, decorating kits, edible images, floral designs, and licensed character designs.* Maintain the highest level of craftsmanship and attention to detail.* Equipment Operation and Maintenance:* Safely operate and maintain cake decorating equipment, following all health and safety guidelines.* Inventory Management:* Ensure a consistent inventory of decorated cakes, including backup cakes during peak seasons and promotions.* Keep the display freezer well-stocked and visually appealing with a variety of attractively displayed cakes.* Customer Interaction:* Assist customers in placing cake orders both in person and over the phone in a professional and timely manner.* Provide exceptional customer service, addressing customer needs and preferences with a positive attitude.* Teamwork and Hygiene:* Work collaboratively as part of a team to ensure consistent quality, service, cleanliness, and customer satisfaction.* Maintain a clean and organized work area, stocking necessary items, and executing proper product rotation.* Keep the cake production area and equipment clean and sanitary.* Communication and Issue Reporting:* Promptly inform the immediate supervisor of any problems or significant matters.* Communicate both positive and negative issues with management staff for continuous improvement.Additional Responsibilities:* Contribute to the overall success of the restaurant by upholding quality, value, service, and cleanliness standards to ensure guest satisfaction.* Foster a positive working relationship with fellow restaurant employees and customers, promoting a cooperative and pleasant working environment.Qualifications and Interview Process:* Strongly preferred: Cake decorator's certification.* Exceptional decorating skills, including proficiency with gel, icing, airbrushing, decorating kits, edible images, floral designs, and licensed character designs.* Portfolio submission required; candidates must provide examples of previous cakes they have decorated.* Cake decoration demonstration as part of the interview process.* Coordination skills to follow instructions and replicate drawings and letters from printed images.* Strict adherence to established food-handling procedures to meet local health regulations.* Ability to perform effectively under pressure in a high-volume restaurant, including swift movement and responsiveness.* Capability to stand for extended periods and work in varying temperature conditions.* Ability to lift up to 50 pounds.Note: This job description provides a comprehensive overview of the Cake Decorator position, including qualifications, responsibilities, and ex

About the Company

Dunkin'

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