Beverages, Bussing, Communication Skills, Cook Dishes, Credit Cards, Cross-Functional, Customer Support/Service, Detail Oriented, Food Quality, Food Safety, Food Services, Food and Beverage Industry, Lift/Move 50 Pounds, Mathematics, Multitasking, Organizational Skills, Physical Demands, Point of Sale (POS) Systems, Quality Metrics, Regulations, Restaurant, Service Delivery, Team Player, Time Management
Location: Bayside Pizza Kitchen - HiltonGarden Inn/Homewood Suites San Diego / Downtown Bayside
Position Title: Multi-Functional Team Member(Pizza Maker / Cashier / Host / Busser)
Department: Food & Beverage Operations
Reports To: Restaurant Manager / Shift Supervisor
Position Summary
The Multi-Functional Team Member is responsible for delivering exceptional guest service while supporting all aspects of restaurant operations. This role includes preparing pizzas and menu items, operating the point-of-sale system, welcoming and seating guests, maintaining dining room cleanliness, and assisting with overall restaurant efficiency. Team members are expected to work collaboratively, maintain high food safety standards, and provide a positive guest experience in a fast-paced environment.
Essential Duties and Responsibilities
Pizza Preparation
- Prepare pizzas and other menu items according to established recipes and quality standards.
- Stretch dough, assemble toppings, and operate pizza ovens safely and efficiently.
- Ensure food is prepared, presented, and served in accordance with company standards.
- Monitor ingredient levels and restock stations as needed.
- Maintain cleanliness and organization of kitchen and prep areas.
- Follow all food safety, sanitation, and health department regulations.
Cashier Responsibilities
- Accurately process guest orders using the POS system.
- Handle cash, credit card, and digital payment transactions.
- Maintain an accurate cash drawer and balance receipts at the end of shifts.
- Answer guest questions regarding menu items, pricing, and promotions.
- Provide friendly and efficient service during all guest interactions.
Host Responsibilities
- Welcome guests with a positive and professional attitude.
- Manage guest seating and wait lists when applicable.
- Assist guests with menu information and restaurant services.
- Coordinate with kitchen and service staff to ensure smooth guest flow.
- Maintain a clean and organized host station.
Busser & Dining Room Support
- Clear, clean, and reset tables promptly.
- Maintain cleanliness throughout the dining room, patio, and guest service areas.
- Refill guest supplies and assist with beverage stations as needed.
- Support team members during peak business periods.
- Ensure all guest-facing areas meet company cleanliness standards.
Qualifications
- Previous restaurant, food service, or hospitality experience preferred.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong communication and customer service skills.
- Ability to multitask and adapt to changing business needs.
- Basic math and cash handling skills.
- Food Handler Certification (or ability to obtain as required by local regulations).
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 50 pounds.
- Ability to bend, stoop, reach, and perform repetitive motions.
- Ability to work in a kitchen environment with exposure to heat and moderate noise levels.
Work Schedule
- Flexible schedule including mornings, evenings, weekends, and holidays as business needs require.
Key Competencies
- Guest Service Excellence
- Teamwork and Collaboration
- Reliability and Accountability
- Attention to Detail
- Food Safety Awareness
- Time Management
- Positive Attitude and Professionalism
This position plays a vital role in ensuring a seamless guest experience by supporting both front-of-house and back-of-house operations while maintaining the highest standards of food quality, cleanliness, and hospitality.