BDC Administrator

Mercedes-Benz of Paramus
  • Paramus, New Jersey
    13 days ago

    Job Description

    Dealership:

    L0766 Mercedes-Benz of Paramus

    Mercedes-Benz of Paramus


    NOW HIRING BDC Administrators in our Sales Department!


    Pay: Earning potential of $60k to $80k annually based on performance

    Schedule: Full time, Saturday availability required with one weekday off


    If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a national network of career growth opportunities and are looking for a performance-minded individual that will help us continue to drive success through our Business Development Center.

     

    Who We're Looking For:

    • Experienced call center and BDC representatives
    • Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required
    • Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers

    What You'll Do:

    • Gather accurate customer information to create a database for continual follow-up and retention
    • Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
    • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
    • Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

    ​

    Total Rewards

    The hourly wage for this position is $18.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

     

    We offer a comprehensive benefits package designed to support you and your family, including:

    • Competitive pay
    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long-Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

     

    Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

     

    About Us

    At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

     

    High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

     

    Reasonable accommodations may be made to enable individuals to perform the essential functions.


    Numbers & Facts

    LocationParamus, New Jersey

    Skills

    • Business Developmentunmatched
    • Calendar Managementunmatched
    • Call Centersunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Customer/Client Researchunmatched
    • Database Administrationunmatched
    • Dental Insuranceunmatched
    • Entrepreneurshipunmatched
    • Equal Employment Opportunity (EEO)unmatched
    • Establish Prioritiesunmatched
    • Internet Technologyunmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Pricingunmatched
    • Regulatory Requirementsunmatched
    • Retailunmatched
    • Revenue Growthunmatched
    • Salesunmatched
    • Sales Administrationunmatched
    • Stock Purchase Plansunmatched
    • Telemarketingunmatched
    • Telephone Skillsunmatched
    • Vision Planunmatched

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