BDC Agent - Ira Toyota of Danvers

BDC Agent - Ira Toyota of Danvers

Job ID 2026-36867 Job Location US-MA-Danvers

Category Customer Service Type Regular Full-Time

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About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group1 Toyota of Danvers is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Sales Business Development Center Agent to our team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you''ll have the tools and resources to thrive and reach new heights in your career.

Responsibilities

• Handle inbound leads (phone, Internet) and direct to appropriate contact

• Contact present customers (phone, email) to maintain and improve customer loyalty

• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals

• Work with sales department to develop sales strategies and techniques

• Research and stay current in consumer and industry trends

• Communicate industry news and trends to management and dealership employees

• Outstanding Customer Service

Qualifications

• Auto dealership Internet or Business Development Center (BDC) experience is preferred

• Superior communication and customer service skills

• Excellent follow-through skills

• Solid working knowledge of the Internet

• Familiarity with automotive financing

• Maintaining a positive, can-do attitude

• High School Diploma or equivalent

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance

• Life & Disability insurance

• 401(k) plan with company match

• Paid vacation

• Employee Stock Purchase Plan

• Employee Vehicle Purchase Program

• Professional work environment, with job training and advancement opportunities

The anticipated pay for the position ranges from $15 - $30 an hour based on a number of variables.

• All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.